Advance America · 2 months ago
Branch Sales Manager
Fort Worth, TX
Full-time
Onsite
Mid, Senior Level
2+ years expAdvance America is a nationally recognized financial services company that has been helping people with personalized financial solutions since 1997. They are currently seeking a Branch Sales Manager to oversee branch operations, drive performance and profitability, and ensure compliance with company policies and regulations while fostering a positive team environment.
BankingConsumer LendingFinanceFinancial ServicesLendingNewsPublishingSoftware
Responsibilities
Communicate the Company’s vision and strategies to all team members
Establish and communicate division goals and objectives
Manage financial goals
Use analytics to assess ways to improve financial position
Review operational standing of assigned branch to identify areas of opportunity for increased profit margin
Provide training and guidance in all aspects of operations and sales leadership in conjunction with Division Director
Ensure the training of procedures outlining banking, collections, audits, and other company policies and standards are being met
Ensure compliance with federal, state, and local law, as well as guide assigned branch teams in conjunction with Operational Quality Specialists on identifying and mitigating compliance concerns
Delegates tasks and responsibilities to appropriate team members
Maintain the Advance America appearance standards and maintenance requirements for the branch
Conduct and train competitive market analysis and develop strategies to increase total market share and active customer accounts
Work with DDO, Field Marketing Manager, and Corporate Marketing to maintain on-going marketing campaigns for the branch
Recognize, train, and develop skills and abilities of the branch team members in order to achieve objectives and provide effective leadership
Responsible for growth and development as well as recruiting, coaching, evaluating branch team
Provide Leadership on sales, coaching and development of team and overall profitability and growth
Collaborate with Division Director to help build a healthy, strong, future-facing branch
Build strong relationships with current and prospective customers, in person, in the market and over the phone
Monitor and measure customer satisfaction
Take the lead on case management for delinquent accounts
Work with DDO to ensure that all federal, state, and local laws are followed including company best practices and policies
Collaborate with Operational Quality Specialists to observe and detect potential risks for non-compliance
Provide training and guidance in all aspects of operations, marketing and customer experience
Teach and validate understanding of Customer Choice - One Company/One Customer and the overall Omni channel experience
Instruct the branch on company procedures, policies, practices, and computer systems
Assist the DDO with implementation of new or changed procedures, policies, products, or programs
Lead by example in a hands-on and approachable manner
Recognize and develop skills/abilities of assigned branch in order to meet branch, division, and Company objectives
Qualification
Required
High School Diploma or equivalent required; some college preferred
Two years of prior management experience preferred
Applicants must also have a working knowledge of P&L, sales, collections, and cost controlling measures
Equivalent operational and/or leadership experience may be considered in lieu of requirements
Management experience with exemplary results solving customer and operational issues, as well as successful P&L management
2 years of leadership experience, including sales leadership
Ability to coach and develop others
Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products
Ability to develop and maintain business relationships at all levels of the organization, both internally and externally
Strong working knowledge of Microsoft Word and Excel is required
Must have a valid driver's license and access to insured, reliable transportation
Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, and reference check
Regular and punctual attendance is required
Schedules may be changed as needed to accommodate business needs
Overtime may be required
Preferred
Bi-Lingual Spanish is a plus!!
Some college preferred
Two years of prior management experience preferred
Benefits
Competitive Wages
Health/Life Benefits
401(k) Savings Plan with Company Match
Paid Parental Leave
Company Paid Holidays
Paid Time Off including Volunteer Time
Tuition Reimbursement
Business Casual Environment
Rewards & Recognition Program
Employee Assistance Program
Company
Advance America
Founded in 1997, Advance America is a leading provider of consumer financial services dedicated to helping people achieve financial stability.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-02-15Acquired
2004-12-16IPO
Leadership Team
Casey Hilka-Alexander
Executive Assistant to President/CEO, CFO/Treasurer & SVP of Innovation
Recent News
2024-12-19
Company data provided by crunchbase