CareScout · 1 day ago
B2B Carrier Partnerships Leader
CareScout is on a mission to simplify and dignify the aging experience, and they are seeking a B2B Carrier Partnerships Leader to drive and nurture Carrier relationships while ensuring a seamless partner experience. This role combines relationship management, business development, analytics, and client success, making it ideal for professionals experienced in Carrier Partnerships and Insurance.
Health CareHome Health CareHospitalMedical
Responsibilities
Serve as the primary point of contact for Carrier partners, ensuring a seamless experience from onboarding through ongoing relationship management
Maintain and grow existing Carrier relationships (including USLI), optimizing engagement and product/service adoption
Build deep relationships with key client members to generate trust and shared goal mindset
Actively identify new opportunities for shared growth or client issue resolution, bringing insights from across carrier footprint or other verticals (Affinity, Government, DTC)
Identify cross-selling opportunities and support marketing efforts in co-creating partner campaigns; build strong understanding of CareScout products and services
Collaborate with product and engineering teams to address technical requirements for implementation and proper internal prioritization based on business case value
Oversee standard reporting, issue resolution, and process improvements to enhance partner experience
Develop KPIs and performance tracking metrics to assess and improve partner success
Present insights and strategic recommendations to internal leadership and partner stakeholders. As appropriate provide corrective action support or exit partnerships that no longer provide value
Lead Sales and Business Development teams in cultivating and securing new Carrier partnerships
Lead partner onboarding and implementation, managing expectations around charge rates (if upfront or % of savings), reporting, marketing, and customer engagement
Develop and maintain pricing grids for all products, working with finance to factor in economic return, as well as competitive intel and strategic decisions on client growth and retention
Leverage data and competitor/market insights to identify and refine prospect lists based on performance results and strategic plans
Establish and refine go-to-market strategies for launching and scaling Carrier partnerships
Build wholesaler/stakeholder relationships with critical intermediaries (Reinsurers, TPAs, Industry alliances)
Proactively identify new partnership opportunities and assist in outreach and contract negotiations
Identify and manage external marketing for CareScout via trade shows, conferences, presentations, podcasts, sponsorships, etc
Qualification
Required
10+ years of experience in Carrier Partnerships, Business Development, L&A/P&C Insurance, or Relationship Management
Strong analytical mindset, comfortable with data-driven reporting and optimization
Strong understanding of Insurance industry, key terms and economic models, as well as customer marketing tactics
Experience managing teams and building talent through development, coaching, and autonomy
Excellent presentation, communication, and interpersonal skills to build strong relationships externally and internally
Project management skills with the ability to oversee multiple partnerships simultaneously
Ability to travel occasionally (estimated 20-30% travel)
Benefits
Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services
Company
CareScout
CareScout provides clinical assessments and caregiver support services. It is a sub-organization of GenWorth.
Funding
Current Stage
Growth StageRecent News
Business Wire
2025-11-01
2025-10-24
MarketScreener
2025-10-16
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