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Legends Global · 1 day ago

Event Manager - Concerts

Oakland, CA

Full-time

Onsite

Mid, Senior Level

$75K/yr - $95K/yr

3+ years exp

Legends Global is a leader in privately managed public facilities, and they are seeking an Event Manager at ASM Global Oakland Arena and Oakland-Alameda County Coliseum. The role is responsible for planning, coordinating, and executing event logistics for various events, primarily concerts, while managing relationships with promoters and clients.

HospitalityMarketingSports

Responsibilities

Serve as facility liaison to promoters and clients and work with them to understand expectations of successful event

Establish event needs based on promoter and client expectations

Lead regular Event Production meetings to discuss upcoming events with internal departments and ensure preparations and plans for execution are aligned across all departments, including proper staffing levels. Communicate staffing and logistical to outside agencies and vendors

Conducts site tours of facility to prospective and/or booked clients

Prepare floor plans, seating and event diagrams using AutoCAD

Ensure proper execution of staffing deployments, equipment rentals, house logistics and other event needs to meet promoter and client expectations

Prepare event and labor estimates based on event needs and promoter/client requests

Ensure contractual obligations and policies are maintained

Oversees SEIU, IATSE 107 and 784 union crew members, and contractors to ensure satisfactory work and compliance with ASM Global standards as directed while ensuring adherence to contractual agreements, CBAs, OSHA and any other applicable safety codes

Work with finance department on timely and accurate event settlements

Executes administrative tasks for the planning of a successful event (work orders, floor plans, event report and final invoicing)

Develop Standard Operating Procedures, checklists, and training manuals for areas of oversight

Assists department and organization with various projects and special assignments, including activations, concerts, sports, private and corporate events

Qualification

Event managementProduction managementAutoCAD proficiencyCustomer serviceEvent operations knowledgeLeadership skillsMS Office proficiencySupervisory experienceProblem-solvingOrganizational skills

Required

A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) or equivalent experience

3 - 5 years' experience working as a production manager with venues, promoters or artists, involving event set-up, audio, video, lighting, power and rigging

Previous supervisory experience of stagehands and event staff

Knowledge of event management and/or event operations

Proficient in MS Office suite (Outlook, Word, Excel); ability to learn AutoCAD and other required business systems

Significant skills and aptitude in leadership, judgment, decision making and resolution of complex issues

Proactive problem solver and clear communicator

Ability to create strong relationships, lead a team and assign tasks through exemplary leadership skills

Provide outstanding customer service to clients, guests, contractors, and anyone who visits the facility

Work effectively under pressure and/or stringent schedule and produce accurate results for multiple projects in a fast-paced setting

Read and interpret documents, procedure manuals, floor plans, assignment sheets, safety rules, operating and maintenance instructions for all areas of the department

Demonstrate knowledge in the practice of and procedures related to all areas of event set up, tear down & conversions

Possess a thorough understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for all the types of events anticipated at the facility

Maintain an effective and professional working relationship with clients, employees, patrons and others encountered in the course of employment

Implement and follow all policies/procedures, risk management, safety precautions, rules, regulations, and emergency procedures established at the facility

Work according to established standards and procedures set by ASM Global leaders, and lead by example

Demonstrate excellent communication skills, commitment and dedication to job duties, promptness and timeliness

Remain flexible and adjust to situations as they occur

Excellent organizational skills and attention to detail

Ability to Work independently, exercising judgment and initiative, and as part of a team environment

Valid driver's license and reliable transportation

Possess any licenses, certificates or training required by company, local, state, or national authorities for the operation of the equipment found in the facility in all areas of the department

Work extended and/or irregular hours including nights, weekends, and holidays, as needed

Move and walk extensively around the facility

Stand for long hours during events

Kneel, stoop, reach, crawl and climb to high walkways

Lift and/or move up to 50 pounds up to 10 minutes at a time

Perform work through repetitive eye/hand coordination

Able to balance and have good manual dexterity

Work inside and outside of buildings

Experience exposure to adverse conditions such as weather and loud noises

May occasionally have to enter areas where fumes, airborne particles and toxic or caustic chemicals are present which will require ability to use respirator and/or other PPE