Business Development Manager – Digital & AI Services jobs in United States
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Phase2 · 3 weeks ago

Business Development Manager – Digital & AI Services

Phase2 is a digital agency focused on enhancing customer experience through technology. The Business Development Manager will be responsible for attracting new client relationships and guiding enterprise clients through digital transformation and automation, ultimately aiming to win new business and build high-value accounts.

AppsCMSData IntegrationData VisualizationDeveloper APIsMobile AppsOpen SourceSoftwareUX DesignWeb Design
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Growth Opportunities

Responsibilities

This role is expected to sell at least $2,250,000 in new sales
Identify and frame opportunities where AI, automation, or personalization can drive measurable business impact for clients
Build, manage, and continually develop a sales pipeline to achieve targets
Clearly and effectively communicate our agency differentiation and value proposition to future clients and the industry at large
Stay ahead of industry shifts in AI, data, and digital health to ensure Phase2’s solutions remain forward-looking and competitive
Interface with the Phase2 Revenue Operations and Legal teams, and follow the clients’ procurement processes to ensure successful closure on contracts
Consult with the team on omnichannel campaigns, including promotion of events (both in person and virtual)
Introduce people to Phase2 at events, bringing appropriate contacts into the funnel
Collaborate with internal innovation and technical teams to translate emerging technology into client-ready strategies and pitches
Prepare and execute meetings with prospects that are opportunity-focused
Maintain healthy, accurate, and up-to-date lead and contact data in Salesforce and Hubspot, making lead generation status transparent and accurate for all

Qualification

Business developmentDigital experience platformsAIAutomationSalesforceHubspotCommunicationCollaborationCreativityAdaptability

Required

Business development experience, 5+ years
Self-starter, fan of autonomy, but loves to collaborate
Ability to develop trusted relationships within the health and wellness industry
Experience selling DXP implementations and CX services for websites, mobile apps, and digital health solutions
Experience selling complex, multi-discipline, high value ($250,000+ and going well beyond $1,000,000) services and solutions and a track record of achievement
Experience in a client services organization, preferably on projects with top tier consulting firms or digital agencies (including web, mobile, brand, and digital strategy consulting projects)
Demonstrated adaptability and creativity in fast-evolving markets; able to pivot strategies quickly to meet new opportunities
Excellent verbal and written communication
Proven ability to translate complex innovation concepts into business value and measurable outcomes
Ability to write strategic communications using multiple marketing channels
Ability to work independently and also to collaborate when necessary to creatively solve problems

Preferred

Consulting or professional services background a plus
Experience working with health systems on digital products that require complex integrations with EHR systems, Find a Doctor solutions, and others a plus
Knowledge of Agile, iterative application development methodologies
Strong grasp of how emerging technologies like AI, automation, and data analytics are transforming digital experiences and customer engagement
Knowledge of common web-based applications including digital experience platforms (DXP), hosting, marketing automation tools, contact relationship management, and online portal solutions

Benefits

A comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, and supplemental insurance.
Our fun and interactive wellness program offers rewards for participation.
A 401(k) with a 3% employer contribution–no match required and 100% vested after just 90 days.
You’ll start with 16 paid vacation days, 4 personal days, and 1 volunteer day each year.
Up to 12 weeks of fully paid leave for birthing parents and up to 6 weeks of fully paid bonding leave, based on your tenure.
Inclusive fertility, adoption, and surrogacy benefits through Kindbody, along with virtual health coaching and care navigation.
A $500 stipend to personalize and equip your home workspace for success.

Company

Phase2

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Phase2 is a digital agency rooted in technology, passionate about customer experience, and driven by data and insights.

Funding

Current Stage
Growth Stage

Leadership Team

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Jeff Walpole
CEO and Founder
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Frank Febbraro
Founder and CTO
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