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Cox Business · 1 day ago

Sales Engineer II (Cox Business)

West Warwick, RI

Full-time

Onsite

Mid Level

$101K/yr - $152K/yr

4+ years exp

Cox Business is a provider of Connectivity, Managed Services, Cloud Services, and Connected Community solutions. The Sales Engineer II role involves consulting with the sales team to provide pre-sales support, developing technical solutions for customers, and maintaining long-term relationships with clients.

Telecommunications

No H1B

Responsibilities

Meets with prospective and existing customers and other sales team members to collect and analyze the information required to assess customers' technology needs in detail

Partners with the Sales team and interfaces with customers and vendors to develop Cox Business proposals, gathering associated technical specifications as needed to ensure their integrity

Assess how Cox Business technical solutions can integrate to meet the customer's technology needs. Partners with Network Operations and Engineering to ensure that the designed technology solution will meet customer needs and to ensure network availability/serviceability before orders are finalized

Technical advisor role in product development teams to ensure the sales team's understanding of new products and to provide advanced technical feedback to the product development team, as appropriate

Develops and delivers technical presentations to internal/external groups as needed

Partner with the sales organization as the technical subject matter expert. Partnering will include attending sales calls, delivering technical portions of the sales presentation, explaining why Cox Business' proposed solution is the right one, and negotiating technical aspects of the proposal, as needed

Attend vendor meetings and perform site surveys as required

Coordinates internal technical resources to develop sales proposals and presentations on complex, high-end solutions

Provide advanced technical guidance to customers, other members of the Sales team, and Project Managers to coordinate Cox Business solution implementations and migrations to ensure a smooth and consistent customer installation experience

Document the customer's voice and data network, as required

Attends industry-related training to increase knowledge of Cox Business and competitor technology solutions, consultation, negotiation, and sales skills, attending strategic and/or development meetings with sales teams

Partners with Sales and Sales Support team members to develop Cox Business proposals and associated technical specifications and respond to RFPs (requests for proposals) as needed to ensure their technical integrity

Qualification

Technical acumenConsultative sellingMicrosoft OfficeUCaaS knowledgeAWS CertificationCisco CCNAXaaS knowledgeSalesforce CRMPresentation skillsRelationship building

Required

Bachelor's degree and 4 years of experience in a related field (telephony, data and video); The right candidate could also have a different combination, such as a master's degree and up to 2 years of experience; Or a Ph. D or Doctorate Degree + 1 year of experience; Or 8 years of equivalent experience in lieu of a degree

Microsoft Office Proficiency- Excel, Visio, Word, PowerPoint

Proficient in building relationships, adaptability, written communication, in-person and virtual presentation skills, continuous personal development, customer satisfaction, and consultative selling

Working Knowledge of UCaaS and its application in business environments

AWS Foundational, Azure Intermediate, Google Foundational Certification or Equivalent

Have or had Cisco CCNA, CompTIA Network +, or Equivalent

Intermediate Knowledge of XaaS

Business, Technical, Financial and Sales acumen

Valid driver's license, safe driving record, reliable transportation