Bodies in Balance Physical Therapy · 1 month ago
Office Coordinator- Leland Clinic
Wilmington, NC
Full-time
Onsite
New Grad, Entry Level
$16.50/hr - $17/hrBodies in Balance Physical Therapy is a progressive, physical therapists-owned outpatient practice located in Wilmington. They are seeking an Office Coordinator for their Leland clinic to ensure effective communication between patients and therapists while maintaining an organized and efficient office environment.
Health CareProfessional ServicesTherapeutics
Responsibilities
Having excellent phone etiquette and skills
Initiating and maintaining a positive patient experience
Scheduling of patient visits
Assuring accurate and friendly check-in of patients
Taking co-payments/co-insurance collections
Running daily co-payment reports/call those who have missed co-payment
Communicating with insurance specialist, those patients that need call regarding insurance benefits
Inputting both Explanation of Benefits and checks received accurately on spreadsheet and communicate information to billing team
Revising processes to assure efficiency and accuracy
Inputting physical therapist’s schedules in electronic medical record scheduling system in a timely and accurate manner
Assuring optimal use of therapists’ schedules by monitoring holes in schedule and filling in with people on cancellation list hourly
Enhancing patient communication: Assist/ finalize thank you notes/get well notes to patients
Qualification
Required
Excellent phone etiquette and skills
Initiating and maintaining a positive patient experience
Scheduling of patient visits
Assuring accurate and friendly check-in of patients
Taking co-payments/co-insurance collections
Running daily co-payment reports/call those who have missed co-payment
Communicating with insurance specialist, those patients that need call regarding insurance benefits
Inputting both Explanation of Benefits and checks received accurately on spreadsheet and communicate information to billing team
Revising processes to assure efficiency and accuracy
Inputting physical therapist's schedules in electronic medical record scheduling system in a timely and accurate manner
Assuring optimal use of therapists' schedules by monitoring holes in schedule and filling in with people on cancellation list hourly
Enhancing patient communication: Assist/ finalize thank you notes/get well notes to patients
Benefits
Health insurance
Paid time off
401(k) matching
Life insurance
Dental insurance
Vision insurance
Company
Bodies in Balance Physical Therapy
Bodies in Balance Physical Therapy expertise in offering physical therapy services.
Founded in 2008
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase