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Banterra Bank · 2 months ago

Learning and Development Specialist

Marion, IL 62959, USA

Full-time

Onsite

Entry, Mid Level

$19.86/hr - $23.83/hr

2+ years exp

Banterra Bank is focused on enhancing its internal learning and professional development initiatives. The Learning & Development Specialist will oversee the administrative tasks within the learning management system, assist in creating and facilitating training programs, and support the overall growth of team members across the organization.

Financial Services

Growth Opportunities

Responsibilities

Assist in the development and delivery of internal training programs for banking procedures and policies

Actively participate in the ongoing expansion of Learning & Development initiatives, contributing to planning, implementation, and ongoing review of all programs

Champion a culture of continuous learning and growth, fostering an environment where education and innovation thrive

Maintain the Banterra University and other resource catalogues as assigned

Develop knowledge of Banterra University and serve as a subject matter expert on the system

Assist with regular audits of internal learning and development programs to ensure relevance and effectiveness, making recommendations for improvement to the Director of Learning & Development as appropriate

Partner with the Learning & Development Coordinator to maintain updated curriculum and training records

Assist with and facilitate assigned trainings on applicable banking procedures and policies for current and new team members

Assist with and facilitate various internal development programs

Regularly participate in on-site trainings for special projects, new products, and equipment/software implementations

Stay informed of compliance requirements, processes, and procedures, collaborating regularly with the Compliance team to ensure consistency and audit training content

Maintain working knowledge of relevant banking systems and programs

Utilize external resources to build knowledge of adult learning principles, instructional methodologies, and various e-learning platforms

Assume responsibility for special projects as assigned

Qualification

Retail banking experienceLearning management systemsPublic speakingAttention to detailComputer literacyCommunication skillsProject managementTeam collaborationCritical thinkingAdaptability

Required

Two or more years of experience in retail banking required

Associate's degree in Business Administration, a related field, or a commensurate combination of education and experience required

Ability to work collaboratively with cross-functional teams and effectively communicate learning and development strategies

Strong public-speaking skills and the ability to organize and present ideas to stakeholders

Exceptional attention to detail and the ability to manage multiple projects simultaneously

Strong critical-thinking skills and the ability to analyze potential project outcomes with the adaptability to redirect attention as needed to meet targets and deadlines

Excellent communication skills and the ability to communicate effectively, verbally and in writing, with internal and external customers at all levels

A positive and proactive approach to work, demonstrating enthusiasm, adaptability, and the ability to maintain composure and professionalism in stressful or adverse conditions

Proficient computer literacy, including comfort with Microsoft systems and Office Suite

Intermediate typing skills to meet the needs of this position

Current driver's license and reliable transportation with appropriate insurance coverage; additionally, the ability to drive occasionally in the course of performing assigned duties and responsibilities

The ability to work with minimal or no supervision