Sequence · 1 month ago
Onboarding Manager
Sequence is a company backed by a16z and Salesforce Ventures, focused on reinventing the accounts receivable category for B2B finance teams. The Onboarding Manager will oversee the customer implementation lifecycle, manage onboarding strategies, and collaborate with various teams to enhance customer experience and product feedback.
B2BSoftware
Responsibilities
Manage the customer implementation lifecycle from signature to go-live
Translate complex customer pricing models into the Sequence data model
Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform
Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday
Build the playbook and scale our onboarding and product specialist team right next to our C-level team
Qualification
Required
2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment
Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects
Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity
Strong communications skills and attention to detail
Comfortable communicating and building relationships with technical and non-technical stakeholders
Company
Sequence
Sequence streamlines the quote to cash process for modern B2B teams.
H1B Sponsorship
Sequence has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Early StageTotal Funding
$42.69MKey Investors
645 VenturesAndreessen Horowitz
2025-12-16Series A· $20M
2021-01-20Seed· $22.69M
Recent News
Blissgrowth
2024-01-18
2023-05-15
Company data provided by crunchbase