Apply on Employer Site

UG2 · 1 day ago

Associate Human Resources Business Partner (HRBP)

San Francisco, CA

Full-time

Hybrid

Mid Level

4+ years exp

UG2 is a leader in integrated facility services, committed to innovation, excellence, and employee satisfaction. The Associate Human Resources Business Partner plays a key role within the organization, providing field-focused HR support and ensuring compliance while driving employee engagement.

Facilities Support ServicesFacility ManagementJanitorial ServiceService Industry

Responsibilities

Serve as a primary HR contact for assigned accounts across Northern California, including Sacramento, San Francisco, East Bay, South Bay, Stanford, and other regional sites as needed, supporting both union and non-union operations

Partner with operations management to resolve employee relations issues, conduct and document investigations, and provide coaching on progressive discipline and corrective action in alignment with UG2 policies and practices

Collaborate with the Senior/Regional HRBP and Legal on labor relations matters, including grievance responses, contract interpretation, information requests, and communication with union representatives and business agents

Support and monitor the performance management process, ensuring documentation accuracy, timely completion, and adherence to UG2 policy and California labor law, including wage and hour and meal and rest period requirements

Oversee regional onboarding and compliance activities for assigned accounts, including I-9 verification, background check resolution, and coordination of new hire orientations in partnership with Talent Acquisition and Onboarding teams

Ensure site-level compliance with all applicable federal, state, and local employment laws, wage and hour requirements, and mandated labor postings, escalating issues to the Regional HRBP as appropriate

Conduct periodic site audits of HR files, required postings, and safety records to ensure ongoing compliance and readiness for internal or external review

Assist with investigations involving discrimination, harassment, retaliation, and workplace misconduct by gathering statements, organizing documentation, and supporting timely and accurate reporting

Partner with Corporate HR to deploy and reinforce training programs, including harassment prevention, attendance, code of conduct, and policy awareness modules for supervisors and employees

Contribute to data tracking and reporting related to headcount, turnover, disciplinary trends, and onboarding metrics, ensuring data integrity and timely updates for regional and corporate reviews

Support regional transitions, acquisitions, and new account startups through onboarding coordination, documentation tracking, communication planning, and cultural alignment activities as directed by the Regional HRBP

Develop and maintain strong relationships with client representatives, union stakeholders, and site leadership to strengthen UG2’s partnerships and ensure high-quality HR service delivery

Act as a resource for field supervisors and managers by providing guidance on HR systems, policies, and best practices, and by helping them navigate day-to-day HR issues and escalations

Support engagement and retention initiatives designed to enhance workplace culture, recognition, and employee satisfaction across assigned accounts

Perform other related duties and participate in special HR projects as assigned by the Regional HRBP or Vice President of People

Qualification

Employee relationsLabor relationsCalifornia labor lawHRIS systemsBilingual (English/Spanish)Influencing skillsCoaching skillsCommunication skillsInterpersonal skillsAttention to detail

Required

4–6 years of progressive HR experience, including at least 2 years in a multi-site, regional, or field support role

Experience managing employee relations matters, including supporting or conducting investigations and partnering with operations leadership on corrective action and performance management documentation

Proven ability to support labor relations in unionized environments, including familiarity with grievance handling, contract interpretation, and union communication under guidance from senior HR and Legal

Working knowledge of California labor and employment law, including wage and hour compliance, meal and rest periods, leave administration, and relevant posting requirements

Demonstrated success in organizing and maintaining accurate HR documentation, records, and audit-ready files

Strong communication, interpersonal, and influencing skills with the ability to partner effectively across all levels of the organization and with external stakeholders

Experience with HRIS systems (preferably ADP Vantage) and comfort using data for tracking, audits, and reporting

Ability to manage competing priorities in a fast-paced, field-based environment while maintaining attention to detail

Must possess a valid driver's license and be able to travel approximately 25–30% within the Northern California region

Ability to work a hybrid schedule with routine site visits, flexibility to work occasional evenings or weekends based on operational needs