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Morgan Stanley · 1 month ago

Digital Platforms and Governance Associate - Tech Communications

Baltimore, MD

Full-time

Onsite

New Grad, Entry Level

$65K/yr - $135K/yr

Morgan Stanley is a global leader in financial services, known for leveraging innovation to enhance technology capabilities. The Digital Platforms and Governance Associate will manage digital content, support technology events, and ensure effective communication strategies across digital platforms.

Asset ManagementFinanceFinancial ServicesLending

Responsibilities

Manage the content on all the digital platforms associated with Technology, such as Jive Sites including Technology, Technology Learning Library, Tech Awards and Recognition, Tech News, and others. Maintain content accuracy and standardization to ensure the proper utilization of our content across all platforms and email communications

Support Tech COO events, including major events that require coordination with multiple stakeholders and regions, such as Open Forums and Expos

Manage the Technology email distribution lists and branded mailboxes managed by the Tech COO team, ensuring they are regularly reviewed and updated

Contribute to the design, creation and ongoing management of digital platforms and collaboration/project management tools

Governance and oversight of various applications and tools such as Teams, Mentimeter, SharePoint (e.g., Communications Calendar), Qualtrics, Stensul and others

Contribute to content, marketing and promotion for stakeholders and Tech COO partners (e.g., Technology Talent Development team) to promote upskilling and professional development opportunities

Implement and highlight the new Technology Visual Identity across various digital platforms and key content for use

Consult and collaborate with clients across Technology seeking to build or enhance their Jive sites for effective audience communication

Qualification

Digital platform managementContent management toolsGraphic design toolsEmail communication platformsTechnical proficiencyOrganizational skillsWritten communication skillsVerbal communication skillsAdaptabilityCreativity

Required

Strong organizational and multitasking skills, with a focus on detail. Responsible for maintaining accuracy and consistency in digital communications and branding, including proofreading and adherence to brand standards

Strong written and verbal communication skills, along with the ability to document processes and create How to Guides

Experience with digital platforms (e.g., Jive, Viva, intranet tools), social media platforms

Basic graphic design abilities – Experience with design tools like Canva, Adobe Photoshop, or PowerPoint for creating digital assets and visual content

Extract, analyze and report metrics from using Microsoft Office Suite (including Excel)

Comfort with email communication platforms, basic HTML/CSS for editing web pages or emails and troubleshooting common digital issues

Understanding of content management tools (e.g., SharePoint), reporting tools and dashboards (e.g., Power BI, Jive)

Demonstrates creativity and resourcefulness, works independently, and effectively collaborates within global, virtual teams and cross-functional groups to support broader business and people objectives through communications

Adaptability and willingness to learn – Openness to new technologies, platforms, and evolving digital communication trends with Firmwide AI