Northpointe Bank · 3 weeks ago
Loan Servicing Business Analyst
Grand Rapids, MI
Full-time
Hybrid
Entry, Mid Level
2+ years expNorthpointe Bank is hiring a Loan Servicing Business Analyst to support data analytics, reporting automation, and operational improvement within their Loan Servicing department. The role involves building dashboards, analyzing workflows, and providing analytical support to enhance operational excellence.
BitcoinFinanceFinancial Services
Hiring Manager
Jack Davis
Responsibilities
Build dashboards and reports using SQL, Excel, and Power BI
Analyze servicing workflows and recommend improvements
Support system enhancements, integrations, and testing
Maintain data integrity across servicing systems and databases
Translate complex data into clear insights for leadership
Provide analytical support during audits, exams, and investor reviews
Qualification
Required
2–5 years of analytics or business analysis experience
Strong SQL and advanced Excel skills
Ability to communicate data clearly to technical and non-technical audiences
Detail-oriented, proactive, and organized
Preferred
Power BI preferred
Experience in mortgage servicing or financial services is a plus
Benefits
Medical
Dental
Vision
Life, LTD, & AD&D
Dependent Care Spending Plan (DCSA)
Employer Stock Ownership Plan with 401(k) feature and company match
Complimentary Banking Services
Tuition Assistance
Company
Northpointe Bank
Northpointe Bank is a financial services company that provides banking, home loan, and insurance services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$165MKey Investors
Castle Creek Partners
2025-12-09Post Ipo Debt· $70M
2025-02-14IPO
2021-01-13Undisclosed· $95M
Leadership Team
Chuck Williams
President and CEO
Sheri DuChemin
Senior Vice President Human Resources
Recent News
Morningstar.com
2025-12-10
Providence Business News
2025-10-25
2025-10-22
Company data provided by crunchbase