Truist · 1 month ago
Loan Operations Support Analyst II
Charleston, WV
Full-time
Onsite
Mid, Senior Level
5+ years expTruist is a company focused on maximizing operational efficiency and compliance in loan operations. The Loan Operations Support Analyst II will analyze complex issues, create management reports, and provide training while ensuring adherence to government regulations.
BankingFinanceFinancial Services
Responsibilities
Analyze business issues and make recommendations to maximize operational efficiency, quality and compliance
Analyze and solve complex system related operational and client issues including fraudulent loans and client complaints
Identify, develop, and implement policies, procedures, and training materials to assure compliance with government regulations and to maximize efficiency and customer service
Provide training to others in the department/function as a highly skilled subject matter expert who can be successfully assigned to any operations function with the ability of independent decision-making
Position requires flexibility in prioritizing workflow for the day, with emphasis on multi-tasking
Participate in project work including system testing
Interact directly with internal and external customers by telephone and/or in writing
Qualification
Required
High School degree, or equivalent education and related training or experience
5 years of relevant work experience
Strong communication and interpersonal skills
Solid understanding of accounting, reconcilement and balancing process
Experience conducting other investigative research work in order to mitigate fraud and other risk to the bank
Critical thinking and problem solving skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Preferred
Bachelor's degree with an emphasis in accounting/finance or 7 years of relevant work experience
Strong critical thinking and problem solving skills
Strong proficiency with Microsoft office
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
No less than 10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
Maryland Daily Record
2026-01-03
Company data provided by crunchbase