University of Chicago · 1 month ago
Assistant Director, Financial Aid
Illinois: Chicago
Full-time
Hybrid
Entry, Mid Level
$60K/yr - $75K/yr
2+ years expThe University of Chicago is a prestigious institution that offers a comprehensive financial aid program. The Assistant Director of Financial Aid plays a crucial role in managing the financial aid process, providing support to students and families, and ensuring compliance with regulations.
Higher Education
Responsibilities
Oversees and manages the financial aid process, ensuring timely and accurate awarding and processing of federal and institutional aid
Works with the Bursar’s Office to resolve payment and refund discrepancies
Counsels students and families; performs need analysis; completes the verification process on selected files; reviews appeals; and packages awards by assigning different types of financial aid to meet demonstrated need
Coordinates timely responses to all email and telephone contacts from students and families
Ensures disbursement of financial aid throughout the academic year
Creates and maintains federal, state and institutional financial aid policies and procedures
Represents the Office of Financial Aid at various on- and off-campus events as needed, including occasional evening and weekend hours
Assists with maintaining and reconciling various funding programs as needed
Assists students with a range of straightforward enrollment and billing problems by analyzing possible solutions using standard procedures
Communicates financial aid policies and programs to currently enrolled students with moderate guidance
Performs other related work as needed
Qualification
Required
Minimum requirements include a college or university degree in related field
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline
Resume/CV (required)
Cover Letter (required)
References Contact Information (3)(required)
Preferred
Bachelor's degree in relevant field or area of study
Advanced degree
A minimum of three (3) years of experience in a financial aid office or similar setting
Familiarity with Education Department systems
Proficiency using Microsoft Office
Knowledge of Oracle Campus Solutions
Proficiency using Oracle's Peoplesoft software
Familiarity with the Common Origination and Disbursement Web Site (COD) and National Student Loan Data System (NSLDS)
Knowledge of federal and state financial aid programs and regulations
Superb written and verbal communication skills
Extensive knowledge of need analysis
Provide superior customer service to a wide variety of constituents in a fast-paced environment
Exceptional analytical, verbal, and written communication, problem-solving, and organizational skills
Handle several projects simultaneously and work well under pressure
Work independently and as part of a team
Maintain confidentiality
Benefits
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.
Company
University of Chicago
One of the world’s great intellectual destinations, the University of Chicago empowers scholars and students to ask tough questions, cross disciplinary boundaries, and challenge conventional thinking to enrich human life around the globe.
10001+ employees
H1B Sponsorship
University of Chicago has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (341)
2024 (318)
2023 (285)
2022 (233)
2021 (179)
2020 (172)
Funding
Current Stage
Late StageLeadership Team
Benedicte Nolens
Distinguished Executive in Residence
Recent News
2025-11-08
San Gabriel Valley Tribune
2025-10-23
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