Apply on Employer Site

Fidelity Bank · 1 month ago

Principal Site Reliability Engineer

Westlake, TX

Full-time

Hybrid

Senior Level, Lead/Staff

5+ years exp

Fidelity Bank is seeking a Principal Site Reliability Engineer to join their Site Reliability Engineering group within Enterprise Infrastructure. The role focuses on delivering high-scale, high-availability services through automation and Infrastructure Code, while also providing opportunities for diverse technical challenges.

BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management

No H1B

Responsibilities

Help define and execute a comprehensive reliability and observability strategy, ensuring that Fidelity’s systems are always available when our customers need them

Bring together technical, procedural, and financial data to reduce toil and increase efficiency

You will execute plans for technical standardization and process refinement within the engineering organization, especially for Site Reliability Engineers

Coach peer SREs and development teams on how to build highly available systems

Qualification

Cloud development (AWS)Container orchestration (Kubernetes)Infrastructure as code (Terraform)Observability tools PrometheusObservability tools GrafanaSoftware development PythonSoftware development NodeJSSoftware development JavaAutomation (scripting languages)Distributed systems experienceProduction supportRoot cause analysisCommunication skillsCollaboration skills

Required

Bachelor's degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, master's degree a plus

5+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale

Strong experience in Cloud development (preferably AWS) and migration skills; Experience with building and operating highly resilient platforms in cloud environments

2-4 years of experience in software development with Python, NodeJS, or Java with a focus on SDLC and automation

Hands-on experience with container orchestration, preferably with Kubernetes

Experience operating and implementing distributed & highly concurrent service-based

Ability to automate with various scripting languages (Python, Shell scripting, etc)

Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef)

Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines

Hands-on Kubernetes skills and knowledge

Hands on experience with one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, Open Telemetry, Datadog, etc)

Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale

Proven experience in maintaining scalability and resiliency of complex environment

Proven experience in implementing advanced observability practices and techniques at scale

Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale

Ability to triage, execute root cause analysis, and be decisive under pressure

Experience managing and interpreting large datasets using query languages and visualization tools

Proficient communication skills with an ability to reach both technical and non-technical audience

Ability to learn new software, method and practices and bringing them to our developers

Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships

Demonstrated expertise in Production support, including incident management, root cause analysis, real-time monitoring, and high availability and reliability of critical systems in a fast-paced environment

Role requires weekday and weekend on call rotation

Help define and execute a comprehensive reliability and observability strategy, ensuring that Fidelity's systems are always available when our customers need them

Bring together technical, procedural, and financial data to reduce toil and increase efficiency

You will execute plans for technical standardization and process refinement within the engineering organization, especially for Site Reliability Engineers

Coach peer SREs and development teams on how to build highly available systems