NiCE · 1 month ago
Senior Solution Engineer
United States
Full-time
Remote
Senior Level
7+ years expNiCE is a global leader in software solutions that enhance customer experiences and ensure public safety. The Senior Solution Engineer will lead the technical sales process, delivering demonstrations and managing customer requirements to align NiCE's solutions with client needs.
Enterprise SoftwareInformation TechnologyRobotic Process Automation (RPA)SecuritySoftware
Responsibilities
Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges
Identify all functional and technical challenges of assigned accounts
Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs
Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value
Lead in all technical aspects of the sales process
Assist with the definition and execution of successful proof of concepts (POC), where appropriate
Actively contribute to a team approach with account executives and overlay teams
Able to promptly respond to functional and technical elements of RFIs/RFPs
Qualification
Required
7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts
1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account
Exceptional presentation and demo capabilities
Experience customizing and building the storyboard for demos and POC
Demonstrated success in achieving strategic deal wins
Ability to manage multiple, complex sales opportunities simultaneously
Ability to communicate from C-level executives down to Agent/Front Line level employees
Preferred
Experience/knowledge of CCaaS, CX, and Conversational AI solutions
Experience/knowledge selling a full suite of SaaS products
Certifications and knowledge of cloud technologies (AWS, Azure, Google)
Company
NiCE
NiCE is transforming the world with AI that puts people first.
5001-10000 employees
H1B Sponsorship
NiCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (14)
2023 (8)
2022 (8)
2021 (11)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-02-02IPO
Leadership Team
D
David Gustafson
VP, GM of Platform
Matt Reading
VP, Customer Succes
Recent News
Crunchbase News
2025-10-08
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2025-09-12
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