Spring Health · 2 months ago
Senior Product Designer, Member Growth
New York (Hybrid)
Full-time
Hybrid
Senior Level
$172K/yr - $216K/yr
5+ years expSpring Health is on a mission to revolutionize mental healthcare by removing barriers to access. They are seeking a Senior Product Designer to join their Member Growth team, where the individual will leverage the product design process to enhance user engagement and improve the member platform.
Artificial Intelligence (AI)Health CareMental HealthmHealthWellness
Responsibilities
Work with your pod to identify and understand user problems stemming from identification, activation, engagement, and retention focused business initiatives
Partner with cross-functional teammates to validate the most important and impactful problems to solve and how to solve them
Design solutions that test hypotheses and gain signals for further improvements
Ship high quality work that improves the member’s experience with their benefit whatever their goals may be
Partner with design, product, engineering, data science, and marketing to create meaningful and measurable impacts on key areas of Spring’s member funnel
Help everyone across the organization understand design decisions and progress through high quality documentation and guidance
Combine empathy, curiosity, and inspiration to develop truly unique approaches that differentiate Spring and broaden interest in mental health
Impact on product and business metrics: Increase conversion, engagement, or retention rates through key areas of Spring’s member funnel
Impact on design metrics: Maintain or increase the Member Experience’s high system usability scale (SUS)
Balance impact and velocity: Our growth focused designers are experts at shipping iterative experiments that focus as much on impact as they do on learning
Qualification
Required
At least 5 years of experience as a product designer at a software company contributing to and leading the design of product experiences with a hypothesis-driven experiment culture and metrics-driven approach to design
Portfolio of work that demonstrates your experience working in a growth design role and having impact on growth metrics (Acquisition, conversion, engagement, retention, or monetization)
Experience partnering with Product Management, Engineering, and Data Science, as well as collaborating with external stakeholders, to create and deliver on a shared vision of success
Strong communication skills for articulating, discussing, and advocating for design decisions. Effectively collaborate and communicate cross-functionally to solve problems
Team-player mindset: what's good for the team is good for individuals
Solve problems with purpose and urgency. Hold yourself accountable to ambitious and realistic timelines
Use qualitative and quantitative data along with experiments to evaluate hypotheses and make decisions
You're comfortable taking big swings and embracing failure knowing it's a natural part of a growth mindset
Genuine interest in building accessible and inclusive products. Understanding of latest accessibility and usability standards. Comfortable using and contributing to Design Systems
Excellence in: product design, interaction design, information architecture, and UX writing. Multiple examples of your ability to design best in class user interfaces. A portfolio of strong leadership and impact/metric-focused work
Expertise with Figma and prototyping
Above all, you are empathetic, generous, and curious. You understand that our product can have a significant impact on real lives and you put users first in every decision you make
Preferred
Front-end development skills are nice to have
Benefits
Health, Dental, Vision benefits start on your first day at Spring.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.
Company
Spring Health
Spring Health provides mental health solution for employers and health plans.
1001-5000 employees
H1B Sponsorship
Spring Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (6)
2022 (6)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$466.5MKey Investors
Generation Investment ManagementKinnevikTiger Global Management
2024-07-31Series E· $100M
2023-04-12Series D· $71M
2021-09-16Series C· $190M
Leadership Team
April Koh
Co-Founder & CEO
Adam Chekroud
Co-Founder, President
Recent News
Behavioral Health Business
2025-12-12
Company data provided by crunchbase