Customer Support Technician II (T2) jobs in United States
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Applied Materials · 5 days ago

Customer Support Technician II (T2)

Applied Materials is a global leader in materials engineering solutions used to produce advanced chips and displays. The Customer Support Technician II will collaborate with Field Service Engineers to maintain customer equipment, perform preventative maintenance, and ensure peak performance of Applied Materials equipment.

ElectronicsManufacturingSemiconductorSoftware
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H1B Sponsor Likelynote

Responsibilities

Collaborate with Field Service Engineers [Customer Engineers] in maintaining customer equipment
Use digital analytics to assist in understanding maintenance activities and methods to improve performance
Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Field Service Engineers [Customer Engineers]
Perform preventative maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
Coordinate and communicate directly with customers

Qualification

Mechanical aptitudeElectrical systemsMechanical systemsVacuum systemsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointPneumaticsHydraulicsElectronicsThermodynamicsHand tools usageDigital multimetersEffective communication

Required

Mechanical aptitude
Willing to learn and maintain electrical, mechanical and vacuum systems
Effective written and verbal communication skills
Basic knowledge of Microsoft Excel, Word, and PowerPoint
Possession of a valid driver's license and the ability to obtain a passport, if travel is required
Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Preferred

1–2 years of work experience in customer/field service support, or a related technical field
Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics preferred
Familiarity with hand tools and their appropriate usage, including digital multimeters

Benefits

Comprehensive benefits package
Participation in a bonus and a stock award program

Company

Applied Materials

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Applied Materials is a semiconductor and display equipment company that offers materials engineering solutions.

H1B Sponsorship

Applied Materials has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (435)
2024 (465)
2023 (362)
2022 (429)
2021 (456)
2020 (354)

Funding

Current Stage
Public Company
Total Funding
$2.1B
Key Investors
Stonnington GroupUS Department of Energy
2025-02-24Post Ipo Debt· $2B
2023-06-27Post Ipo Equity· $0.38M
2022-10-19Grant· $100M

Leadership Team

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Omkaram Nalamasu
Senior Vice President and Chief Technology Officer
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Tony Chiang, Ph.D
VP, CTO Applied AI
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Company data provided by crunchbase