Continuous · 1 month ago
General Manager, VisualCron
United States
Full-time
Hybrid
Director/ExecutiveContinuous is a company that provides intelligent automation solutions for financial institutions. They are seeking a General Manager for VisualCron to drive growth through strategic analysis, enhance the product's market positioning, and shape the P&L while redefining automation strategies for numerous organizations.
Information TechnologyPredictive AnalyticsSoftware
Responsibilities
Get a clear, shared picture of where VisualCron is today as a business, not just as a product
Review the full VisualCron P&L, current ARR, churn, upgrade patterns, and acquisition channels. Identify where growth is coming from and where we are leaking value
Sit down with your direct reports and clarify current goals, responsibilities, and how they spend their time
Map the current packaging and pricing structure, including how VisualCron is positioned relative to OpCon and how 'bad-fit OpCon' prospects are handled today
Understand the current reseller landscape: who is active, how they position VisualCron, what they earn, and where deals are getting stuck or going dark
Walk the full ecommerce journey yourself, from discovery through purchase and onboarding. Document friction points and missed opportunities to drive expansion
Review the current roadmap, backlog, and customer feedback channels to see how feature decisions are made and where requests from the installed base are going
Turn the diagnosis into a concrete, testable strategy for durable growth across packaging, channels, and product focus
Segment the VisualCron customer base and pipeline into clear ICP clusters (e.g., self-serve Windows automation, mid-market IT ops, 'too small for OpCon but complex enough to care' customers)
Develop a point of view on the higher-end VisualCron offering: who it is for, what problems it solves, how it differs from OpCon, and how it is packaged and priced
Define the key ecommerce lifecycle stages and the most important interventions at each stage (trial, activation, usage, expansion, renewal)
Draft an updated partner and reseller strategy for VisualCron, including partner types we want, value proposition to them, and basic rules of engagement
Socialize the growth thesis and packaging direction with executive leadership and refine it based on feedback and practical constraints
Move from planning into action and show early proof that the new levers can work
Launch or pilot the reworked VisualCron packaging, including the higher-end offering designed for more complex and 'bad-fit OpCon' customers
Implement targeted improvements to the ecommerce lifecycle (e.g., clearer onboarding, in-product prompts, better upgrade paths, win-back flows) and track their impact on activation and expansion
Put in place a basic partner motion: refine partner collateral, clarify deal registration and margin expectations, and support one or two focus resellers through a more structured play
Shift the roadmap process to be explicitly customer-driven for VisualCron. Ensure that high-value, frequently requested features have a visible path from request to decision to delivery
Run a recurring VisualCron monthly business review with your direct team and functional leaders where you look at the same metrics, inspect experiments, and agree on the next set of changes
Move VisualCron from a mature but under-optimized product into a line with clear levers, predictable results, and a stable operating model
Demonstrate sustained improvement in a handful of VisualCron health metrics, such as net revenue retention, ARPA growth, attach or upgrade rates into the higher-end offering, and reseller-sourced revenue
Maintain a forward-looking VisualCron business plan that connects product investments, packaging decisions, channel strategy, and ecommerce improvements to P&L outcomes
Establish a durable voice-of-customer and roadmap process for VisualCron, where the installed base can see their feedback reflected in decisions and releases
Qualification
Required
P&L ownership - Comfortable reading a P&L, connecting levers like pricing, packaging, and churn to outcomes, and making explicit tradeoffs to improve the business's financial performance
Pricing & packaging - Designs tiers and offers that reflect real customer segments and willingness to pay, with a clear understanding of how product, pricing, and lifecycle marketing work together in self-serve and ecommerce motions
Customer obsessed - Relies on customer input and usage data and knows how to turn feedback into a focused, prioritized roadmap that delivers tangible value to the installed base and new buyers
Cross-functional leadership - Leads through clarity and consistency with teams that may not report directly to them and handles conflict in a way that keeps everyone aligned to the business outcome
Biased to action - Moves beyond strategy and into concrete experiments and measurable business changes in a way that the team can deliver and learn at a sustainable pace
Clear communication - Explains the VisualCron strategy in simple terms that customers, partners, and internal teams can understand, keeping the core narrative consistent
Benefits
Remote-First Environment: Work from wherever you’re most productive within the contiguous U.S. — Continuous is a remote-first organization built on trust, accountability, and flexibility.
Technology & Workspace Support: Choose your preferred Mac or Dell laptop, plus receive monitors, startup gear, and a one-time $250 stipend for extras. We also provide a $100/month phone and internet reimbursement to keep you connected.
Comprehensive Health Coverage: 100% company-paid medical, dental, and vision insurance for you and your immediate family through our competitive HSA plan. Continuous also contributes $1,800 per year to your HSA account to cover qualifying healthcare expenses.
Financial Protection: 100% company-paid life insurance, long-term disability (LTD), and AD&D coverage to give you peace of mind.
Time for Rest and Balance: Flexible PTO (similar to unlimited PTO) and flexible working hours designed to support a healthy work-life balance.
Paid Company Holidays: 13 paid holidays per year, plus 2 Quarterly Wellness Days to recharge in whatever way you need.
Professional Growth: A $2,500 annual professional development stipend to help you invest in continuous learning, leadership development, and skills enhancement.
Company
Continuous
Continuous delivers the power and scalability of Enterprise Workload Automation without the complexity.
Founded in 1980
51-200 employees
H1B Sponsorship
Continuous has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Thoma Bravo
2022-09-29Private Equity
2022-09-29Acquired
Leadership Team
Samuel Foshay
Chief Financial Officer & EVP of Operations
Ryan Dimick
Chief Product Officer
Recent News
2025-02-08
Company data provided by crunchbase