HBX Group · 4 weeks ago
Regional Technical Sales Manager
Orlando, FL
Full-time
Hybrid
Director/Executive
10+ years expHBX Group is a company focused on innovation in the travel tech landscape, seeking a Regional Manager of Client Technical Solutions. This senior leadership role involves overseeing client solutions across a region, managing a diverse team, and aligning local initiatives with corporate strategies to drive growth and client success.
B2BInternetTravelTravel Accommodations
Responsibilities
Develop and implement the regional strategy for CTS, aligning with global objectives. Lead the team in executing initiatives that drive growth, enhance client satisfaction, and optimize API performance
Mentor Area Managers, STAMs, and STAM Acquisition Managers, fostering a collaborative and high-performance environment. Conduct regular performance reviews, provide actionable feedback, and create professional development opportunities
Lead efforts to standardize client support processes and API optimization practices across the region. Implement best practices and drive the adoption of tools and technologies that enhance efficiency and service quality
Utilize data analysis and visualization tools (Tableau, Grafana) to monitor regional performance metrics. Provide comprehensive business reviews, identifying trends and opportunities for improvement
Develop regional KPIs and track progress against targets, focusing on metrics such as NPS, client retention, CTOS, and API utilization
Work closely with global leadership, Product Management, IT, and Sales teams to align on client needs and strategic initiatives. Act as a senior advocate for the region, representing client feedback and market insights during global planning sessions
Drive regional business development efforts by identifying growth opportunities and supporting acquisition strategies. Attend key client meetings and industry events, building strong relationships with strategic partners
Qualification
Required
Minimum 10+ years of experience, with at least 5+ years in senior management roles within client solutions or technical account management
Proven track record in leading large, diverse teams and executing regional strategies
Extensive experience in API integration, optimization, and driving client success
Bachelor's degree in Computer Science, Information Technology, or a related field
Fluent in English (required); additional language proficiency is a plus
Strong strategic leadership with a focus on scaling regional operations and standardizing processes
Advanced expertise in API management, client solutions, and technical optimization
Exceptional communication and cross-functional collaboration skills, with a track record of influencing stakeholders at all levels
Proficiency in data analysis, performance monitoring, and using business intelligence tools
Deep understanding of the travel tech industry and client dynamics
Preferred
Advanced certifications in strategic leadership, API management, or project management
Company
HBX Group
HBX is a travel tech company that provides a unique portfolio of travel products and services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-02-13IPO
Leadership Team
Carla Ballmes
Regional Manager Americas – Channel Manager Partnerships
Recent News
2026-01-12
2025-12-16
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