Western Alliance Bank · 19 hours ago
Staff IT Analyst II - Quality Assurance Specialist Digital Banking
Phoenix, AZ
Full-time
Onsite
Senior Level, Lead/Staff
5+ years expWestern Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation, focusing on providing banking solutions. The Staff IT Analyst II will oversee testing for system builds and releases in Digital Banking, ensuring software quality through strategic analysis and collaboration with delivery teams and business partners.
BankingFinanceFinancial Services
Responsibilities
Work on and be part of the team to deliver digital banking solutions (FIS CEB and Q2)
Work on data analysis, data mapping, and ensure data from the legacy platforms are correctly mapped and migrated to the targeted platforms
When needed, work with vendors and service providers to understand features, functionality, data to ensure timely delivery of the tasks
Provide production support, timely resolution of incidents, and communication to business stakeholders
Develop list of critical documentation and artifacts to meet project objectives and complete development of high-quality deliverables, while effectively communicating any relevant learnings, findings, or impacts, with the subject matter experts
Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance
The capture and upkeep of KRIs, KPIs, & Operational Metrics, as necessary
Identifying software application weaknesses and target areas
Reviewing software bug reports and highlighting problem areas
Developing automation scripts, implementing software, and resolving automation issues
Implement QA best practices, fostering a culture of quality and continuous improvement
Design, execute, and maintain comprehensive test plans, incorporating unit, integration, and performance testing through both manual and automated strategies
Identify, document, and track software defects to resolution, ensuring optimal system performance
Validate that software meets business and technical requirements through detailed testing processes
Collaborating with the design team to solve application faults
Work with business and development teams to understand business requirements
Lead test case design sessions and create detailed test scenarios
Use collaboration tools like Azure DevOps (ADO) and Confluence for documentation and test case management
Assist in User Acceptance Testing (UAT), ensure compliance with QA governance standards, and verify that the software adheres to all relevant industry standards, regulatory requirements, and best practices
Qualification
Required
5+ years of related experience
Bachelor's degree in a related field required
Detailed knowledge of application functions, bug fixing, and testing protocols
Intermediate to advanced working in Microsoft Office, Azure DevOps & relevant Diagramming Software (e.g. Lucid, Visio, etc.), as well as technical aptitude & experience within a Quality Assurance
Experienced in using automated testing tools and services, such as Playwright, Selenium
Excellent communication and interpersonal skills
Strong understanding of data integrity standards
Strong problem recognition, attention to detail and prioritization skills
Experience working with Agile methodologies
Knowledge of design and execution of test cases that support accessibility testing based on WCAG principles
Intermediate speaking and writing communication skills
Occasional travel required
Preferred
Entry-level to intermediate knowledge of general financial services or banking preferred
Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Experience in working on digital transformation programs, Core and Digital Banking conversions (such as Fiserv, FIS, NCR, and Q2 Digital Banking)
Benefits
Competitive salaries
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Company
Western Alliance Bank
Western Alliance Bank is a banking firm that offers commercial and business banking solutions.
Founded in 1994Phoenix, Arizona, USA
1001-5000 employees
H1B Sponsorship
Western Alliance Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (30)
2023 (49)
2022 (28)
2021 (13)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-11-19Post Ipo Debt· $400M
2005-06-30IPO
Leadership Team
Vishal Idnani
Chief Financial Officer
Tim Boothe
Chief Operating Officer
Recent News
2025-12-12
Company data provided by crunchbase