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Cape Fear Valley Health · 2 weeks ago

Manager of Patient Financial Services- Emergency Department, Full Time Days

Fayetteville, NC

Full-time

Onsite

Mid, Senior Level

4+ years exp

Cape Fear Valley Health is a healthcare provider, and they are seeking a Manager of Patient Financial Services for their Emergency Department. This role is responsible for planning, coordinating, and controlling all admitting, registration, financial counseling, training, and scheduling functions within the Medical Center.

Health CareHealth DiagnosticsHospitalNon ProfitRehabilitation

Responsibilities

Plans, educates, organizes, coordinates, and controls all registration activities

Maintains all Patient Access policies and procedures

Maintains all job descriptions and standards for all registration personnel

Implements and controls registration procedures

Coordinates and works closely with nursing and medical staffing to accommodate and keep them informed of all Patient Access requirements and needs

Coordinates and works closely with the Directors of Medical Records and Patient Accounts to ensure that their needs are met

Ensures accurate completion of medical and financial forms related to the preadmission, admitting, registration, financial counseling and scheduling process

Recruits new personnel and evaluates all personnel in the department

Ensures that the Director of Patient Financial Services is informed on the status of the admitting, financial counseling and scheduling operations

Cross trains staff across departments to ensure most effective use of labor

Monitors times and schedules of staff so that efficiency is optimized

Other duties as assigned