Riverview School ยท 1 month ago
Director of Quality Assurance&Compliance
Riverview School is launching an innovative program called Friends Forever, aimed at supporting alumni with intellectual and developmental disabilities. They are seeking an experienced Quality Assurance & Compliance leader to develop and oversee quality systems ensuring compliance with various standards while fostering excellent service delivery.
EducationHigher EducationSecondary Education
Responsibilities
Develop and implement QA/CQI systems aligned with DDS 115 CMR 9.00, MassHealth Day Hab/CBDS, CARF, and program policies
Create usable tools for monitoring service delivery, documentation, incident reporting, and staff training compliance
Conduct internal audits; prepare for licensure, certification, and accreditation/survey reviews
Track and analyze quality data and trends; prepare quarterly/annual quality reports
Lead or assist with internal investigations and required reporting
Train staff on compliance expectations and documentation practices
Partner with leadership to support a culture of continuous improvement
Qualification
Required
Bachelor's required
5-7+ years in QA, compliance, or program management in human services/IDD (ideally MA DDS/MassHealth)
Strong regulatory knowledge; strong writing/documentation skills
Highly organized, analytical, detail-focused; collaborative mindset
Proficiency in Microsoft Office; comfort with data systems/EHR
Valid driver's license
Suitable background checks (CORI, SORI, DCF) and Fingerprinting Required
CPR, First Aid, And Other Required certifications (or willingness to obtain)
Ability to lift up to 25 pounds and assist with reasonable physical tasks as needed (e.g., during safety inspections or program activities)
Preferred
Master's in a relevant field (e.g., Human Services Administration, Quality Management, Public Administration, or Special Education)
Experience with CARF, DDS licensure, MassHealth certification
Company
Riverview School
Riverview School helps in educating students with complex language and learning challenges.
Funding
Current Stage
Growth StageRecent News
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