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Modern Family Law · 1 day ago

Paralegal Operations Territory Supervisor

Bellevue, WA

Full-time

Hybrid

Mid, Senior Level

$95K/yr - $115K/yr

5+ years exp

Modern Family Law is a rapidly expanding national family law firm seeking an experienced and innovative Paralegal Operations, Territory Lead. This role involves overseeing paralegals in Washington and California, ensuring compliance, managing operations, and supporting the Paralegal Operations Manager in implementing firmwide standards.

Legal

Growth Opportunities

Responsibilities

Serve as the territory lead and subject-matter expert for Washington and California, ensuring compliance with all state-specific e-filing and local court procedures

Provide daily operational oversight to Paralegals, including workload coordination, attendance monitoring, and approval of timesheets and PTO

Partner with the Paralegal Operations Manager and Managing Attorneys to align paralegal resources, case assignments, and territory priorities

Collaborate with Attorneys and Paralegals to facilitate case progress and ensure consistent workflow across offices

Serve as the first line of support for paralegal inquiries, escalating complex matters to the Paralegal Operations Manager as needed

Conduct periodic quality reviews of paralegal work to ensure accuracy, compliance, and adherence to firm standards

Maintain and oversee e-filing accounts and subscription-based platforms (e.g., FamilySoft, Westlaw, Clio) for Washington and California

Monitor compliance with state and local filing standards, timelines, and procedural rules

Assist in documenting and updating territory-specific workflows and policies in alignment with firmwide SOPs

Partner with the Paralegal Operations Manager and HR to promote adherence to firm policies, ethical standards, and state regulations

Support the recruitment, onboarding, and training of new Paralegals in the assigned territories

Provide coaching, feedback, and informal performance guidance to foster growth and consistency

Collaborate with Learning & Development and the Paralegal Operations Manager to identify and address training needs and skill-building opportunities

Act as a liaison between Paralegals, Managing Attorneys, and firm leadership to ensure case readiness and efficient communication

Identify operational gaps and recommend territory-specific process improvements to enhance performance and consistency

Assist the Paralegal Operations Manager with data collection, performance reporting, and resource planning for the assigned region

Uphold firm values of integrity, accountability, and empathy

Partner with firm leadership to continuously improve workflows, compliance practices, and overall client experience

Qualification

Paralegal experienceE-filing proficiencyLeadership experiencePractice management softwareMicrosoft Suite proficiencyCommunication skillsOrganizational skillsDetail-orientedClient-focused mindset

Required

Five (5) or more years of experience as a Paralegal, including at least two (2) years in a leadership, mentorship, or operational support capacity within a family law practice

Experience working with multiple attorneys in a law firm setting

Exceptional writing, communication, and organizational skills with strong attention to detail

Proficiency in e-filing with county courts

Ability to manage multiple priorities with a client-focused mindset

Experience using practice management or document management software (e.g., Clio, NetDocs, FamilySoft, or comparable platforms)

High level knowledge and experience working with the Microsoft Suite of products such as Word, Excel, PowerPoint; Adobe; and Zoom Conferencing Technology

Professional communication skills to interact effectively with all levels of staff

Proactive, detail-oriented, and capable of managing multiple priorities independently

Strong organizational skills and the ability to deliver under tight deadlines

Flexibility to adapt to shifting priorities and emergent issues

Ability to work evenings or weekends as necessary

A certificate of completion of a paralegal program approved by the American Bar Association (ABA)

A certificate of completion of a paralegal program at, or a degree from, a postsecondary institution that requires the successful completion of at least 24 semester (or equivalent) units in law-related courses and that has been accredited by a national or regional accrediting organization or approved by the Bureau for Private Postsecondary and Vocational Education

A baccalaureate or advanced degree in any subject, plus a minimum of one year of law-related experience under the supervision of an attorney who has been an active member of the State Bar of California (or who has practiced in the federal courts of this state) for at least the preceding three years, accompanied by a written declaration from that attorney stating the person is qualified to perform paralegal tasks

A high school diploma or general equivalency diploma, plus a minimum of three years of law-related experience under the supervision of an attorney who has been an active member of the State Bar of California (or who has practiced in the federal courts of this state) for at least the preceding three years, accompanied by a written declaration from that attorney stating the person is qualified to perform paralegal tasks. This experience and training must have been completed no later than December 31, 2003