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Siemens Healthineers · 3 months ago

Field Service Technician HW- New Haven, CT

Flanders, NJ

Full-time

Hybrid

New Grad, Entry Level

$60K/yr - $83K/yr

Siemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. The Field Service Technician is responsible for performing preventive maintenance on Varian Medical Systems equipment, ensuring operational efficiency and maintaining customer relationships.

Health CareHealth DiagnosticsMedicalMedical Device

No H1B

Responsibilities

Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures

Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region

Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives or leadership

Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures

Communicate required follow up actions to primary assigned representative

Qualification

Preventive maintenanceElectronic systems knowledgeTechnical documentationCustomer relationship managementBasic PC systems knowledgeTime managementHand tools experienceInterpersonal communicationWritten communicationVerbal communication

Required

Excellent time management and professional communication skills both internal to Varian and externally to customers

Ability to develop and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills

Frequent use and application of technical documentation (both electronic and paper documents), standards, principles, concepts, and techniques in the field

Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems

Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment to include Digital Multimeter (DVM/DMM), and Digital Oscilloscope

Basic technical experience with micro-computers/PC based systems

Basic technical knowledge and experience with simple hand tools

Maintain Vendor Credentialing status and compliance with both company and customer defined requirements necessary to gain customer site access, unless prohibited by law

Minimum: HS Degree or Equivalent

Has completed all required VMS training classes for HW Preventive Maintenance

Strong ability to manage customer expectations while building and maintaining positive relationships

Preferred

Vocational training or military experience with electronics

Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term and short-term disability insurance

Paid parking/public transportation

Paid time off

Paid sick and safe time

Company

Siemens Healthineers

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Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.

Founded in 1847