SINE Digital · 1 month ago
Account Manager - Shows
New York, NY
Full-time
Hybrid
Mid Level
$70K/yr - $90K/yrSINE Digital is a global leader in media, technology, and insights for the live entertainment industry. The Account Manager will play a key role in managing client relationships for a portfolio of touring and theatrical productions, overseeing digital marketing strategies and project management across various services.
AdvertisingAnalyticsContentSEOWeb Development
Responsibilities
Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their goals, challenges, and expectations
Work alongside the Media/channel teams to identify opportunities in and outside of the scope of work
Proactively support the Account Director and wider team with strategic touch points with clients such as QBRs and PCAs
Provide proactive recommendations and solutions to optimize campaign performance and achieve client success
Work closely with the Account Director and other team members to develop comprehensive digital marketing strategies tailored to each client's needs
Translate client requirements into actionable plans, ensuring alignment with industry best practices and emerging trends
Monitor and analyse campaign performance metrics to identify areas for improvement and optimization
Stay up-to-date on industry trends, promising practices and emerging technologies to continually improve digital marketing efforts
Collaborate with the wider team to ensure optimal campaign efficiency across accounts, whilst analysing and assessing comparable performance of past SINE Digital campaigns
Attending and leading relevant training sessions
Coordinate project timelines, resources, and deliverables to ensure timely and successful execution of digital marketing initiatives
Collaborate with internal teams including SEO, website development, media, data & insights, and tech to ensure seamless project delivery
Conduct regular project meetings with clients to provide updates, gather feedback, and address any concerns or issues
Administer all budget activity, including budget recommendations, invoicing and billing status
Utilize data analytics tools to track campaign performance across various digital channels
Generate insightful reports and presentations to summarise key findings, trends, and recommendations for clients
Present and analyse performance metrics, dashboards and KPIs to track the effectiveness of digital marketing initiatives and provide actionable insights to clients
Support the Account Director and other team members with new business opportunities
Support with creating proposal decks to pitch campaigns to potential clients
Identify opportunities to introduce additional SINE services where relevant to clients
Qualification
Required
Proven track record of consistently developing digital strategies for live entertainment (Broadway, Arts & Culture, Attractions), and delivering excellent results across relevant digital channels and platforms, whilst leading and maintaining client relationships
Being an ambitious and positive team player with a passion and curiosity for digital marketing, ready to take the next step in your career
Proven experience in leading and nurturing relationships and communications with a range of key stakeholders, including anticipating client needs and expectations, persistently driving key strategic and budget decisions in the best interests of campaign performance and the agency, and adapting communication styles appropriately
Ability to take the lead on forming digital strategies and plans, ensuring consistent excellence in their delivery and being agile when faced with challenges and opportunities
Proven knowledge and experience in advanced reporting and performance measurement, including producing customised and relevant key insights for clients from a range of data sources
An open, supportive and data-driven approach for the performance and outputs of key client accounts and other team members
Desire to work across a broad range of live entertainment clients, from theatre shows to music festivals and immersive experiences
Thirst for knowledge and passion for self development, as well as a willingness to learn and work across a broad spectrum of digital channels and platforms
Impeccable attention to detail in all areas of your work
Willingness to understand and embody SINE's values of Knowledge & Expertise, Transparency, Collaboration, Innovation and Passion
Outstanding interpersonal, verbal and written communication skills, including an ability to communicate complicated information in a straightforward way for our clients
Proven practical knowledge of Google Drive and/or Microsoft Office Applications, especially Sheets/Excel and Google Slides/PowerPoint
Ability to thrive when working under pressure to strict deadlines, in a constantly changing environment, whilst maintaining a professional service
Highly-developed creative problem-solving skills
Benefits
24 days PTO per calendar year, which will increase with length of service at one additional day per year, capped at 3 days, (plus extra time off over the Christmas period)
3pm finish on a Friday
Access to 401(K) Retirement Plan
Access to Company subsidised healthcare and dental care
Remote working with equipment allowance
An abundance of free tickets to live events
Structured personal development, a customised training programme and opportunities to attend industry conferences
Company
SINE Digital
Sine Digital offers social media advertising, SEO, web development, paid search advertising, market research, content & analytics services.
Founded in 2018
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$2.5MKey Investors
No Guarantees Productions
2024-05-16Seed· $2.5M
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