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Vanguard Charitable · 1 month ago

CONTRACT TO HIRE: Senior Digital Experience Project Manager

Malvern, PA

Contract

Hybrid

Senior Level

5+ years exp

Vanguard Charitable is seeking a Senior Project Manager to lead large-scale initiatives in AI and Digital Experience. This role involves collaborating with various stakeholders to deliver program roadmaps while applying disciplined project management and Agile practices.

Association

No H1B

Responsibilities

Lead planning and delivery of multiple AI and Digital Experience initiatives in parallel; define scope, milestones, tasks, resources, and dependencies across teams

Operationalize the AI & Digital Experience roadmap by sequencing work, coordinating cross-team capacity, and managing interdependencies with Product, UX, Engineering, Data/Analytics, Security, Compliance, and Legal

Own core project management artifacts (charters, integrated schedules, budgets, RAID logs, status reporting) and maintain transparency to sponsors and stakeholders

Facilitate Agile practices (e.g., sprint planning, reviews/demos, retrospectives) and align cadence across teams and vendors; ensure readiness for releases and launches

Coordinate change management and communications (stakeholder analysis, impact assessment, training and support plans) in partnership with Product, Change, and Communications teams

Drive vendor management end-to-end: support business cases and RFPs, evaluate solutions, coordinate SOWs/MSAs with Procurement and Legal, onboard vendors, manage deliverables and SLAs, and track invoices and burn-down

Identify, escalate, and resolve risks and issues quickly; propose mitigation options and decision paths; maintain decision logs and follow-through

Ensure solution quality through test planning coordination, UAT readiness, and deployment checklists; verify post-launch stabilization and benefits realization

Continuously improve ways of working by standardizing templates, playbooks, and KPIs across projects; coach teams on project management best practices

Ensure adherence to organizational policies, information security, privacy, and responsible AI governance standards; align with budgeting and procurement processes

Lead or participate in special projects and perform other duties as assigned

Qualification

Agile methodologiesVendor managementProject ManagementJiraMicrosoft 365AI/ML experiencePMP certificationCSM certificationSAFe certificationCommunication skillsNegotiation skillsConflict resolutionOrganizational skillsDetail-oriented

Required

Undergraduate degree in a related field or equivalent combination of education and experience

5+ years of professional experience with at least 3 years leading technology or product delivery projects; experience with AI/ML-enabled products and/or digital experience initiatives a plus

Proven track record managing third-party/SaaS implementations and vendor relationships (selection, contracting, onboarding, delivery oversight, SLA management)

Demonstrated experience in Agile environments (Scrum/Kanban); proficiency with Jira (or similar) and Microsoft 365 collaboration tools

Excellent interpersonal, communication, negotiation, and conflict resolution skills; able to influence across levels and functions

Highly organized and detail-oriented; able to manage multiple concurrent efforts, competing priorities, and deadlines