vivenu · 1 month ago
Community Program Manager
Tampa
Full-time
Onsite
Mid Level
4+ years expvivenu GmbH is a global leader in event ticketing technology, transforming the ticketing landscape for major events and organizations. The Community Program Manager will be responsible for building relationships, managing ambassador programs, and executing strategic events to drive community engagement and revenue growth.
B2BDeveloper APIsEnterprise SoftwareEvent ManagementEventsSaaSTicketing
Responsibilities
Recruit, manage, and energize ambassadors across key industries such as sports, venues and live entertainment
Build and nurture relationships that generate warm introductions, qualified leads, and track program performance to ensure it drives measurable revenue impact
Identify, plan, and execute high-impact events - college sports conferences, venue summits, trade shows, and meetups
Decide the right activation (booth, VIP dinner, sponsored networking, etc.) and ensure vivenu shows up polished and purposeful
Host product knowledge sessions, workshops, and informational calls for clients and ambassadors
Keep everyone aligned with vivenu’s roadmap, new features, and best practices to drive adoption and referral-ready champions
Manage ambassador perks, branded merchandise, and digital campaigns to boost engagement, loyalty, and excitement around vivenu
Attend events to represent vivenu, build connections, recruit ambassadors, and create memorable experiences that lead to pipeline and revenue opportunities
Keep ambassador and event data organized and actionable
Share insights with Sales, Marketing, and Product to inform strategy, improve targeting, and maximize impact
Assist with global community initiatives such as forums, labs, and webinars to strengthen connections and knowledge sharing within the vivenu ecosystem
Qualification
Required
4+ years in ambassador programs, community, or field marketing roles where building relationships drove measurable results
You have strong existing relationships in sports, live events, universities, or entertainment, and the ability to grow them strategically
You understand the connection between relationship-building, events, and revenue; you know how to turn introductions into opportunities
Experience planning and executing high-impact events, workshops, or activations from end-to-end
You can confidently represent vivenu, host sessions, and inspire ambassadors, clients, and partners
CRM-savvy, organized, and able to manage multiple programs, perks, campaigns, and follow-ups without dropping the ball
You can take ownership of programs while working closely with Sales, Marketing, and Product to align on goals and strategy
Company
vivenu
vivenu offers a unified platform to manage, market and analyze ticket sales.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$65.94MKey Investors
Balderton Capitalredalpine
2021-11-12Series B· $49.21M
2020-12-01Series A· $15.21M
2020-04-02Seed· $1.52M
Leadership Team
Simon Hennes
CEO & Co-Founder
Jens Teichert
Co-Founder & CTO
Recent News
Sports Business Journal
2025-09-30
2025-09-22
2025-08-15
Company data provided by crunchbase