Tiffany & Co. · 1 day ago
Manager, Global Digital Merchandising
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$111K/yr - $131K/yr
8+ years expTiffany & Co. is seeking a dynamic and experienced Digital Merchandising Manager to join our growing E-Commerce team. The Manager will lead global digital merchandising strategy and execution, ensuring the online assortment, visual presentation, and product storytelling reflect Tiffany’s brand equity and meet the evolving expectations of clients.
JewelryPrecious MetalsService Industry
Responsibilities
Supervise the catalog development for Tiffany & Co.'s eCommerce platform according to the company strategy and launch plan
Ensure all product information and associated assets are up to date, aligned with brand standards, and actionable for timely launches across all markets
Build the commercial plan with eCommerce and Merchandising stakeholders
Optimize product listings to enhance searchability, discoverability, and conversion rate
Collaborate with Marketing and Product Marketing teams to optimize product discovery through strategic guidance on product assets — including still life, on-figure imagery, and mini-videos — ensuring alignment with customer expectations and brand storytelling
Partner with Product Marketing and SEO teams to enhance product content strategy — aligning descriptions, naming conventions, and metadata to improve both brand storytelling and search discoverability
Continuously monitor competitor assortments, pricing architecture, and digital product presentation across categories and regions. Provide actionable insights on newness cadence, product storytelling, and best practices in luxury e-commerce to inform assortment planning, product content strategy, and visual merchandising execution
Animate the visual digital merchandising in adequation with the Brand positioning and regional relevance
Work closely with regional teams to align eCommerce initiatives with local commercial strategies and promotions
Provide insights and recommendations to enhance the overall eCommerce and Omnichannel strategy, emphasizing the impact of online merchandising on retail performance
Collaborate closely with CRM, Marketing Automation, and AI Studio teams to ensure digital merchandising strategies reinforce clienteling, personalization, and cross-channel engagement
Elaborate the specific roadmaps for PLP and PDP experience as part of the global eCommerce program
Review and assess business needs in collaboration with regional teams
Align and execute the strategy of user acceptance and adoption with Digital Products counterparts
Foster a mindset of continuous improvement with a culture of knowledge sharing
Utilize analytics tools to monitor Digital Merchandising performance, identify trends, and make data-driven decisions
Generate regular reports with key performance indicators (KPIs) and present findings to stakeholders
Implement A/B testing and use other optimization techniques to improve user experience and drive sales
Partner with UX/UI teams owning the personalization roadmap, acting as a key stakeholder for website experience evolution. Provide actionable insights based on product performance and user behavior to inform personalization logic and content targeting
Integrate competitive benchmarking and market intelligence into performance reviews, identifying trends and opportunities to strengthen Tiffany’s digital positioning and conversion
Mentor and guide a team of experts through the rhythm of product launches and projects
Partner with product marketing, merchandising, digital product, IT, and regional teams to execute digital merchandising initiatives
Maintain highly efficient interaction with counterparts with different expectations
Demonstrate capacity to adjust in a fast-paced context of changes, with strong priority management and organization skills
Stay informed about industry trends and best practices to ensure Tiffany & Co. remains at the forefront of digital merchandising
Qualification
Required
Bachelor's degree in marketing, Business, or a related field
8 + years of experience in digital merchandising and e-commerce, preferably in the jewelry retail industry, with management of a team
Proven track record of success in driving online sales and conversion through effective merchandising strategies
Experience with Product Information Management PIM, content management systems (CMS) and e-commerce platforms
Strong analytical skills and experience with web analytics tools. (Google Analytics, Power BI)
Excellent communication, interpersonal, and presentation skills
Proficiency in Microsoft Office Suite
Strong understanding of SEO principles and best practices
Ability to work independently and as part of a team in a dynamic environment
Passion for luxury jewelry retail and the Tiffany & Co. brand
Preferred
Successful experience in GenAI product content initiatives
Merchandising and search with Algolia, PIM with Akeneo; Salesforce Commerce Cloud
Company
Tiffany & Co.
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones.
10001+ employees
H1B Sponsorship
Tiffany & Co. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (20)
2023 (19)
2022 (18)
2021 (25)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-11-25Acquired
1987-05-15IPO
Leadership Team
Christopher Kilaniotis
Senior Vice President Strategic Business Development
Hector Muelas
Global Chief Brand & Creative Officer
Recent News
2025-12-20
Company data provided by crunchbase