First Citizens Community Bank · 1 month ago
Universal Associate II (New Accounts/Teller)
Lebanon,PA,US
Full-time
Onsite
Entry Level
1+ years expFirst Citizens Community Bank is committed to providing exceptional customer service and fostering community growth. The Universal Associate II role involves processing transactions, maintaining customer accounts, and promoting bank services while ensuring compliance with banking regulations.
BankingCommunitiesFinancial Services
Responsibilities
Provide timely and courteous customer service
Process customer transactions in a professional, accurate, and efficient manner
Exemplify FCCB’s standard of delivering exceptional customer service every time
Assess customer's financial needs and suggest Bank services and products
Actively participate in and promote the Bank’s sales culture and referral programs
Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner
Follow proper procedures and complete tasks in compliance with banking regulations
Identify customer needs and develop solutions to exceed customer goals and expectations
Constructively interact with co-workers
Processes transactions and handles cash, vault, ATM responsibilities, etc
Opens and maintains deposit accounts for consumers and businesses
Completes all necessary maintenance on customer accounts
Responsible for maintaining IRA/SEP files
Performs a variety of operational duties and data input functions
Processes deceased and estate accounts
Understands a variety of operational procedures
Demonstrates good analytical and decision-making skills
Qualification
Required
Ability to use Microsoft Office Suite and related program software
Ability to quickly learn position-related software
Ability to effectively use general office equipment
High school diploma or equivalent educational experience
Preferred
One year experience as a Universal Associate I
Benefits
Health, dental, and vision benefits
401k w/ company match
Paid time off; paid holidays
Group and voluntary life insurance and disability insurance
Aflac supplemental plans
Employee Assistance Program
Company
First Citizens Community Bank
First Citizens Community Bank is a banking company providing mortgage and financial services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$10M2021-04-26Debt Financing· $10M
Leadership Team
Anthony Manerchia
President - Delaware Region
Recent News
2025-06-23
Company data provided by crunchbase