Planned Parenthood Federation of America · 1 month ago
Manager, People, Culture and Equity Generalist
Washington, DC
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $95K/yr
5+ years expPlanned Parenthood Federation of America is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care. The Manager, People, Culture and Equity Generalist will serve as the operational lead of the People Operations team, responsible for executing and maintaining compliant employee lifecycle processes and ensuring data quality and policy alignment.
AssociationHealth CareNon Profit
Responsibilities
Own and execute all core People Operations processes for employee lifecycle changes, including hires, promotions, transfers, terminations, and union status changes
Draft and issue related documentation including: union eligibility notices, wage notices, promotion and annual increase letters, and termination packages
Maintain integrity of data entry and updates in HR systems (e.g., SuccessFactors); ensure compliance with effective dates and pay rate changes
Serve as the sole owner of the union calculator, determining eligibility in collaboration with the Manager, Generalist on the Business Partner team, updating systems, and notifying unions and employees
Conduct routine audits of employee data to ensure accuracy, policy compliance, and adherence to legal and organizational standards
Lead and manage the development, review, and maintenance of SOPs and workflow documentation for People Ops processes
Ensure SOPs reflect up-to-date policies, system capabilities, and cross-functional responsibilities
Support the creation and maintenance of recurring People Ops dashboards and data reports to support compliance and workforce planning
Lead and execute People Ops-specific projects focused on systems, processes, or compliance enhancements
Performs other duties as assigned
Collaborate closely with the Director, People Operations on process improvements, risk mitigation, and data strategy
Partner with Talent Acquisition (TA), Business Partners (BPs), People Systems, and the Compensation team to align lifecycle transactions with broader workforce priorities and reporting needs
Coordinate across cross-functional teams (e.g., TA, IT, Payroll) to ensure accurate and timely execution of employee changes
Collaborate closely with the Associate Director, People Systems on the development and maintenance of PC&E data dashboards, ensuring consistency and accuracy of shared workforce reporting
Serve as the primary point of contact for responding to compliance and audit documentation requests
Engage with labor unions as the secondary point of contact by responding to delegate requests and updating union employees, delegates and the collective bargaining unit of enrollment changes
Serve as a reliable subject matter resource for PC&E teams on operational processes, system workflows, and documentation standards
Facilitate training, resource-sharing, and process education to ensure clarity and compliance among stakeholders involved in People Ops workflows
Provide back-up support to the Manager, Generalist on the BP team, stepping in on deliverables as needed
Provide back-up support to the Associate Director, People Systems, assisting with user access issues, reporting needs, and coordination with IT or vendors when required
Qualification
Required
High school diploma or equivalent required; bachelor's degree in Human Resources, Business Administration, or related field preferred
Minimum 5 years of progressively responsible experience in HR operations, employee lifecycle processing, or HR systems administration
Experience working with union-represented employees and applying collective bargaining agreements is a plus
In-depth understanding of employee lifecycle workflows, including hires, promotions, terminations, transfers, and union eligibility changes
Hands-on experience using HRIS systems (e.g., SuccessFactors) for data entry, auditing, reporting and how employee data flows between platforms
Demonstrated experience maintaining data accuracy, audit trails, and compliance with applicable policies and regulations
Strong skills in Google Sheets or Excel, including data validation, conditional formatting, and basic analysis
Excellent verbal and written communication skills, with the ability to convey information clearly, draft professional correspondence, and build strong, trusting relationships across teams and levels of the organization
Proven ability to draft, maintain, and govern standard operating procedures (SOPs) across functions
Skilled at identifying process gaps, ensuring timely updates to documentation, and improving clarity and usability
Strong organizational and time management skills, with the ability to independently manage projects and deliverables
Ability to exercise discretion and maintain strict confidentiality when handling high-level policy and organizational information
Commitment to Planned Parenthood's mission and values, with cultural competence and appreciation for diverse perspectives
Company
Planned Parenthood Federation of America
Planned Parenthood is a trusted health care provider, an informed educator, a passionate advocate, and a global partner.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$1.03MKey Investors
Bishop Parker FoundationMontgomery County GovernmentThe Conrad Prebys Foundation
2025-01-09Grant· $0.03M
2024-05-06Grant· $0.07M
2023-06-26Grant· $0.5M
Leadership Team
Alexis McGill Johnson
President & CEO
Recent News
Springfield Business Journal
2026-01-07
Maryland Daily Record
2026-01-04
Company data provided by crunchbase