Boll & Branch · 1 month ago
Associate Manager, Consumer Insights
New York, NY
Full-time
Hybrid
Mid Level
$65K/yr - $110K/yr
4+ years expBoll & Branch is seeking an Associate Manager of Consumer Insights to join its Consumer Strategy & Insights team. In this role, you will analyze the full customer journey and translate complex data into clear, actionable recommendations for various teams within the organization.
E-CommerceFurnitureHome and GardenHome DecorOrganicRetailSocial ImpactTextiles
Responsibilities
Create and publish performance reports that track core KPIs (such as AOV, CVR, CAC, ROAS). Maintain existing dashboards/reporting, identify and implement areas for improvement
Identify where the gaps in data are and work in conjunction with the Data team to push through key blockers and improve analytics infrastructure
Be an expert and key point of support for cross-functional partners on relevant platforms (looker, shopify, mixpanel etc.)
Build and maintain strong independent relationships with key internal stakeholders (i.e. E-Comm, Performance Marketing, CX/Loyalty and Product team leads) to ensure effective communication and collaboration. Regularly update stakeholders on project progress, insights, and strategic recommendations
Establish yourself as the thought leader for key cross-functional teams and be able to manage up when necessary
Lead qualitative and quantitative consumer research for the entire organization, evolving our understanding of our target market through focus groups/surveys; represent the customer and their needs to all teams across the business
Source external third party data to keep a pulse on industry and competitive trends, developing a distinct perspective on how these trends affect our business and strategy
Qualification
Required
4+ years of working experience, preferably in an analytics or strategy focused role
Experience with data visualization tools such as Tableau or Looker
Analytical: You love to find the needle in the (data) haystack, are metrics-driven, and possess the ability to turn empirical data into insightful decisions. You demonstrate an interest in analytics and have gained experience working with data in a work, personal, or academic setting
Intellectual curiosity: You love breaking down and tackling complex problems, continuously learning and broadening your skillset
Proactive: You are self-motivated, scrappy, and enjoy solving open-ended problems
Collaborative: You enjoy working in a team environment and seek out solutions that cater to cross-functional objectives
Preferred
Bachelor's degree preferred or equivalent work experience
Benefits
Medical, Dental, Vision, and Life/AD&D insurance
Commuter Benefits, HSA/FSA, STD/LTD, and Employee Assistance Program
Family-Planning Services, Gender-affirming healthcare, and Health Advocacy Program
Fitness Reimbursement Program, 401(k), Paid Time Off, and an Employee Discount
Company
Boll & Branch
Boll & Branch is an e-commerce company that sells luxury bedding products online. It is a sub-organization of Boll & Branch.
51-200 employees
H1B Sponsorship
Boll & Branch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$111.5MKey Investors
L CattertonSilas Capital
2019-08-26Private Equity· $100M
2017-10-03Series B· $4.5M
2016-04-29Series A· $7M
Leadership Team
Scott Tannen
Founder and CEO
Missy Tannen
Founder & Chief Designer
Recent News
Business Insider
2025-12-06
Maryland Daily Record
2025-11-13
Home Textiles Today
2025-11-08
Company data provided by crunchbase