Blue Acorn iCi · 1 month ago
Senior RTCDP Technical Consultant
United States
Full-time
Remote
Senior LevelBlue Acorn iCi is a digital experience partner helping global brands design, build, and optimize customer engagement. The Senior RTCDP Technical Consultant will be responsible for implementing and configuring Adobe's Real-Time Customer Data Platform, ensuring data quality and effective identity management while collaborating with various teams to deliver high-quality customer experiences.
Information Technology & Services
Responsibilities
Configure RTCDP components including identity namespaces, datasets, schemas, and mapping workflows
Implement batch and streaming ingestion pipelines using sources, connectors, and APIs
Set up segment definitions, audience sharing, and activation readiness checks
Validate the end-to-end flow from ingestion → profile → segmentation → activation
Design and implement identity stitching frameworks across CRM IDs, ECIDs, hashed emails, AAIDs, and other identifiers
Configure identity graphs and verify stitching accuracy and profile completeness
Troubleshoot identity-related issues including profile fragmentation, namespace conflicts, and match rate drops
Map CRM, behavioral, transactional, and event data to XDM classes and field groups
Implement governance, data minimization, and consent-related rules for activation
Ensure data quality, deduplication, normalization, and schema consistency
Build RTCDP segments (rule-based, event-based, account-based, and streaming)
Configure and test activation destinations including: Paid media, Email, Marketing automation, Cloud export destinations
Validate activation performance, latency, and audience accuracy
Work with AEP Technical Consultants to align datasets, schemas, and identity requirements
Partner with AJO Consultants to ensure journey triggers and decisioning rules receive accurate audience input
Support CJA Consultants to align event and profile datasets for reporting
Collaborate with Adobe and client architects to ensure system interoperability
Evaluate ingestion success, data lineage, schema adherence, and governance compliance
Conduct QA across segments, identities, profiles, and activation endpoints
Identify risks tied to data completeness, identity match rates, or activation discrepancies
Produce documentation, mappings, runbooks, and client-facing technical reports
Qualification
Required
RTCDP (core)
AEP (schemas, datasets, identities, sources)
AJO (audience sharing + orchestration inputs)
CJA (dataset readiness for reporting)
Familiarity with AEM Assets where metadata-driven segmentation applies
Identity stitching
XDM schema mapping
Event-to-profile linkage
Governance and privacy rules
Batch and streaming ingestion pipelines
Integration experience across CRM systems, ad platforms, Marketo, Workfront, ESPs, and web/mobile analytics
Experience with AEP Query Service and Data Distiller for audience analysis and enrichment
Preferred
Strong SQL and data troubleshooting skills
Experience with cloud platforms (Azure, AWS, GCP)
Experience in enterprise MarTech ecosystems
Strong client-facing and documentation experience
Benefits
Medical, dental and vision insurance
Life insurance
Disability
Paid time off
401(k)
And more!
Company
Blue Acorn iCi
Blue Acorn iCi, an Infosys Company, is the leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience-driven commerce offerings.
Founded in 2008
201-500 employees
H1B Sponsorship
Blue Acorn iCi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (4)
2022 (5)
Funding
Current Stage
Growth StageLeadership Team
Chris G.
Chief Executive Officer
Judy Geaslen
Chief Financial Officer
Company data provided by crunchbase