Staffing Solutions Organization LLC · 1 month ago
Help Desk Analyst - Program Compliance & Audit
One Commerce Plaza, Albany, 99 Washington Ave, Albany, New York, United States of America
Full-time
Hybrid
Senior Level, Lead/Staff
$61K/yr - $75K/yr
8+ years expStaffing Solutions Organization LLC (SSO) is focused on providing managed staffing and talent consulting services. They are seeking a Help Desk Analyst to ensure compliance with consumer eligibility and enrollment practices for New York State’s health insurance programs, while participating in various program integrity activities and providing technical assistance to local social service districts.
ConsultingRecruitingStaffing Agency
No H1B
Responsibilities
Monitoring external audits and reviews, including ones conducted by the Office of State Comptroller (OSC), the Office of the Inspector General (OIG) and the federally mandated Payment Error Rate Measurement (PERM) audit. This typically involves assessing the soundness of the audit methodology, conducting independent examinations of consumer eligibility determinations and payments to ensure findings are truthful and accurate, liaising with appropriate State and federal contacts, and drafting responses to reports, follow-up questions, and requests for additional documentation
Building review protocols, establishing written procedures, designing standardized review worksheets, and developing training components specific to each new internal review project assigned to the bureau. Reviewing completed worksheets by initial and peer reviewers, performing quality control reviews, making preliminary finding determinations, drafting finding reports and preparing executive summaries
Providing technical program integrity assistance to local social service districts and other stakeholders. This includes assisting with root cause analyses, as well as collaborating with program, policy and/or systems staff to correct deficiencies identified during reviews
Providing temporary support to the other bureaus within the group, if needed
Qualification
Required
8 years of professional experience
Preferred
Professional experience in public health insurance programs, including Medicaid, Medicare and/or Child Health Plus
Excellent verbal and written communication skills
Strong analytical skills and attention to detail
Strong organizational skills
Proficiency in Microsoft Office (Word, Excel, Access)
Ability to work well independently and as part of a team
Ability to manage multiple priorities in order to meet deadlines
Experience using electronic data systems, such as Medicaid Management Information Systems and health insurance eligibility systems
Benefits
Health, vision, and dental insurance
401(k) with discretionary employer match
Paid time off and holidays
Flexible spending accounts
Other Perks
Company
Staffing Solutions Organization LLC
Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase