Regional Director of Growth & Operations - Agent Home jobs in United States
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Westcor Land Title Insurance Company® · 1 month ago

Regional Director of Growth & Operations - Agent Home

Westcor Land Title Insurance Company® is seeking a Regional Director of Growth & Operations who will lead the growth, performance, and profitability of multiple title and escrow offices across California. This key leadership role involves developing sales strategies, overseeing daily operations, and ensuring compliance with regulations while fostering a high-performing team culture.

FinanceFinancial ServicesInsurance

Responsibilities

Build and execute a regional sales strategy focused on expanding market share and increasing revenue across all branch offices
Lead business development initiatives by setting and monitoring sales goals for offices; coach sales representatives and teams to consistently achieve targets
Oversee daily operations of multiple title and escrow offices, ensuring accuracy, efficiency, and excellent customer service in every transaction
Identify opportunities to streamline workflows, enhance productivity, and implement best practices across the region
Drive operational KPIs and champion a culture of accountability, continuous improvement, and high performance
Own the regional P&L, set budget targets, forecast revenue, and manage expenditures
Analyze branch performance, identify trends, and implement action plans to improve profitability and long-term growth
Evaluate ROI on operational initiatives and sales strategies to maximize financial impact
Recruit, onboard, and mentor branch managers, title officers, escrow teams, and sales staff
Build a strong leadership pipeline by providing coaching, feedback, and clear career development opportunities
Foster a collaborative, inclusive culture grounded in trust, accountability, and performance
Ensure all offices follow company policies and comply with CDI regulations and federal requirements
Conduct regular audits to assess accuracy, mitigate risk, and maintain quality standards across all offices
Address escalated issues with professionalism and urgency
Maintain and expand relationships with top clients and partners throughout the region
Resolve escalated client matters promptly while reinforcing a service-driven culture across all teams
Stay informed of California market trends, competitive landscape changes, and emerging opportunities
Leverage market data to influence regional strategy, resource planning, and long-term growth initiatives

Qualification

Sales strategyCalifornia real estate lawTitle insurance knowledgeLeadership experienceFinancial managementCRM tools proficiencyAnalytical skillsTeam buildingCommunication skillsProblem-solving

Required

Bachelor's degree in business, real estate, or related field preferred; equivalent experience considered
Minimum 5 years of leadership experience in the title, escrow, or real estate services industry
Demonstrated success driving sales performance and leading multi-site operations
Strong knowledge of California real estate law, title insurance policies, escrow processes, and CDI compliance standards
Familiarity with California title sales licensing requirements
Proficient with title/escrow systems, CRM tools, and reporting platforms
Proven ability to inspire, lead, and grow high-performing teams
Strong financial and analytical skills with experience managing budgets and evaluating KPIs
Outstanding communication and relationship-building abilities
Strategic thinker with a proactive, solutions-focused approach

Benefits

Health, Dental, and Vision Benefits
Employer-paid disability and life insurance
Flexible Spending Accounts
401 (k) with Company Match
Paid Time Off and Company-Paid Holidays
Wellness Resources

Company

Westcor Land Title Insurance Company®

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Westcor Land Title Insurance Company® is a leading top National title insurance underwriter that has emerged as a source of Local and National market expertise.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2020-12-03Acquired

Leadership Team

T
Terrence Wright
Interim CEO
Company data provided by crunchbase