Luxury Sales Consultant - Century City jobs in United States
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Blue Nile · 2 months ago

Luxury Sales Consultant - Century City

Blue Nile is a company that reimagines fine jewelry experiences and disrupts the jewelry industry. They are seeking a Luxury Sales Consultant for their showroom in Century City, Los Angeles, who will provide exceptional customer service and educate customers about jewelry purchases.

E-CommerceJewelryRetail

Responsibilities

Communicate the Blue Nile difference, instilling trust and confidence in our brand
Demonstrate exceptional customer service and continually develop your product knowledge to educate customers
Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
Proactively follow up on all internal and external communications while maintaining Blue Nile service standards
Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations
Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth
Continuously maintain excellent attendance and punctuality
Consistently achieve or exceed company sales and service goals
Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer

Qualification

Customer serviceProduct knowledgeSales skillsCommunication skillsProblem-solving skills

Required

Understanding of the white glove culture
Passion to educate customers about jewelry purchases
Outgoing and passionate personality
Ability to communicate the Blue Nile difference and instill trust and confidence in the brand
Demonstrate exceptional customer service
Ability to develop product knowledge to educate customers
Ability to communicate accurate information and set clear expectations for customers
Proactive follow-up on all internal and external communications
Ability to effectively resolve complex customer service challenges
Help create and maintain a service culture focused on the customer
Ability to enhance the buying experience and build long-term business relationships
Maintain excellent attendance and punctuality
Consistently achieve or exceed company sales and service goals
Ability to partner with peers and showroom management to solve problems

Company

Blue Nile

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Blue Nile is an online retailer selling certified diamonds, engagement rings and fine jewelry.

Funding

Current Stage
Public Company
Total Funding
$62.01M
Key Investors
Vulcan Capital
2022-08-09Acquired
2004-05-20IPO
2003-04-11Series E· $7.01M

Leadership Team

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John Yhggg
Deputy Chief Financial Officer, Blue Nile Corporation
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Sarath Duvvuri
Deputy Chief Financial Officer, Blue Nile Corporation
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Recent News

Company data provided by crunchbase