Colorado Access · 2 months ago
Director of Marketplace Sales
11100 E Bethany Dr, Aurora, CO 80014, USA
Full-time
Hybrid
Director/Executive
$159K/yr - $190K/yr
7+ years expColorado Access is a Colorado-based company focused on improving the health of the state by providing access to quality, affordable care. The Director of Marketplace Sales will provide strategic direction and oversee the management of sales operations, aiming to increase ACA individual membership and enhance community impact through effective leadership and collaboration.
FitnessHealth CareNon Profit
Responsibilities
Provides strategic direction and oversees the management and maintenance of department deliverables striving for operational excellence (productivity, quality, SLAs, customer experience of services provided, etc.)
Builds high performing teams with vision, leadership, goals and metrics
Serves as a role model for team members; takes action and inspires team members to embrace and implement culture initiatives
Provides awareness to staff about how their work impacts other departments, programs and the enterprise
Encourages collaboration and holds team members accountable for achieving outstanding results
Responsible for all management functions including hiring, training, planning and directing work, coaching and staff development, managing and evaluating performance, recognizing and rewarding employees; corrective action procedures and practices, addressing complaints and resolving problems
Develops and manages the department budget
Works closely with Directors across the organization to make tactical and operational decisions that advance company strategies and goals and collaborates to deliver on company-wide deliverables/requirements
Oversees/leads departmental projects and continuous improvement initiatives may lead cross functional teams
Develops and implements department policies and procedures to ensure compliance with federal, state, local and company policies, rules and regulations
Develop and implement sales strategies to increase ACA individual membership across Colorado
Lead annual sales planning, forecasting, and goal setting aligned with organizational objectives
Identify market opportunities and competitive threats to inform product positioning and outreach
Bring both an understanding of ICHRA and Medicaid cross-over population, as well as expertise in on and off exchange and specialty products
Oversee the sales operations infrastructure including CRM systems, quoting tools, and reporting dashboards
Ensure accurate tracking of sales performance, pipeline metrics, and broker engagement
Collaborate with IT and analytics teams to streamline sales workflows and data integrity
Knowledge of key FMOs, brokerages, enrollment vendors and platforms
Understanding of commission systems and agent appointment software and vendors
Build and manage relationships with brokers, navigators, and community-based enrollment partners
Develop training programs and incentive structures to support broker success
Ensure compliance with CMS and state regulations regarding broker conduct and compensation
Work closely with marketing, product, compliance, and customer service teams to align messaging and member experience
Support open enrollment readiness and special enrollment period strategies
Qualification
Required
Bachelor's degree in business, Health Administration, Marketing, Public Health, or related fields (master's preferred). An equivalent combination of experience and/or education may substitute with a preference for nine years of progressive relevant work experience
Minimum of seven years of experience in health insurance sales, with at least 3 years in ACA individual markets
Experience working with state-based exchanges (e.g., Connect for Health Colorado) is a plus
Proven leadership in sales strategy, operations, and team management
Strong understanding of ACA regulations, Colorado health insurance market, and broker networks
Proficiency in CRM platforms (e.g., Salesforce), data analytics, and sales enablement tools
Demonstrates support for the company's mission, vision and values
Position requires excellent written and verbal communication skills with public speaking/presentation experience
Strong interpersonal and relationship building skills; ability to develop strategic partnerships and work with all levels of staff
Strong organizational and time management skills with the ability to multi-task
A valid driver's license and proof of current auto insurance will be required for any position requiring driving
Benefits
Medical, dental, vision insurance that starts the first day of the month following start date.
Supplemental insurance such as critical illness and accidental injury.
Health care and dependent care flexible spending account options.
Employer-paid basic life insurance and AD&D (employee, spouse and dependent).
Short-term and long-term disability coverage.
Voluntary life insurance (employee, spouse, dependent).
Paid time off
Retirement plan
Tuition reimbursement (based on eligibility).
Annual bonus program (based on eligibility, requirements and performance).
Company
Colorado Access
Colorado Access are a nonprofit health plan that provides access to behavioral and physical health services for Coloradans.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
A
April Abrahamson
Chief People and Talent Development Officer
Jaime Moreno
Chief Communications and Members Experience Officer
Recent News
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