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Cigna Healthcare · 1 month ago

Clinical Account Executive - Express Scripts - Hybrid (Health Plans)

United States

Full-time

Remote

Mid Level

3+ years exp

Cigna Healthcare is a leading health services organization focused on improving health outcomes. The Clinical Account Executive will leverage their pharmacy and healthcare expertise to meet the strategic goals of Health Plan clients, driving improved clinical and financial outcomes for their members.

Hospital & Health Care

Responsibilities

Leads (and partners with Account Executive) the adoption of clinical solutions to clients through consultative sales methods (e.g. client P&T presentations, quarterly/annual business reviews, presentation of modeling/reporting ,etc.) in accordance with client business goals and upon collaboration and coordination with account management & internal team members

Leads custom formulary management recommendation discussions with client aligning internally with enterprise formulary operational best practices and goals. Partners with Account Executive, and internal Finance & Formulary Teams to manage rebate performance to meet client contractual rebate guarantees, when applicable

Leads the development, preparation, and presentation of healthcare strategy for each client assigned. Acts in concert with assigned Account Executive and Account Manager to service the health management consultative needs of the client

Leads clinical client Strategic Planning and Review Consultation (SPARC) meetings. Responsible for retention, client loyalty and maximizing solution sales opportunities within assigned portfolio. Maintains strong client relationships with clients to ensure retention/satisfaction/upsell targets are met

Shares best practice standards with broader CAE peer audience as well as clients and demonstrates understanding and interpretation of current industry drug trends and how those trends may impact the health plan client’s healthcare benefit. Participation in process improvement initiatives to support the health plan healthcare benefit adapt and innovate to trends in the market

Engage in client dialogue that addresses the needs of the client and membership while building trust and credibility and becoming a trusted advisor in healthcare benefit success. Provides feedback from clients to internal partners of new product or revenue opportunities

Functions as primary clinical resource and new solution product expert for the client

Qualification

U.S. Pharmacist LicenseClient facing experienceMicrosoft applicationsAnalytical skillsProject managementBusiness acumenClient relationship skillsPresentation skillsCommunication skillsProblem solving