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Sikich · 1 week ago

Strategic Account Manager (Microsoft D365)

United States

Full-time

Remote

Senior Level, Lead/Staff

$160K/yr - $160K/yr

10+ years exp

Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. The Strategic Account Manager (SAM) will be responsible for developing new business within the existing Microsoft Dynamics client base and ensuring client satisfaction while driving profitable revenue growth in assigned accounts.

AccountingAdviceBusiness Development

Responsibilities

Primary responsibility for developing new business within the existing predominantly Microsoft Dynamics client base

Monitor and maintain a high level of client satisfaction and renewal rates

Coordinates with solutions delivery team leveraging their knowledge to tailor solutions that fit the broadest needs of the prospect organizations

Using above average communication skills, quickly assesses maximum opportunity value and determines when it is appropriate time to engage Sales Management to close large transactions

Develops annual Territory Plans to ensure attainment of quota and other role-based imperatives

Develops annual Account Plans to ensure alignment and great execution with all team members

Drives profitable revenue growth year over year in assigned accounts Meets and exceeds monthly and annual revenue goals by executing an account growth strategy

Tracks and maintains all account activity in the company CRM system

Provides input into pricing, positioning and strategy within assigned industry verticals and geographic markets

Provides sales forecasts and other reports to manager as required

Qualification

Microsoft DynamicsSales experienceAccount managementMicrosoft Solution StackCustomer service orientationServant LeaderSolutions FocusedInstills TrustImpact & Influence ThinkingCollaboration

Required

Bachelor degree or equivalent experience and 10+ years sales experience in a business-to-business sales environment, preferably in the Microsoft Partner Channel

An understanding of the Microsoft Solution Stack and experience selling multi-workload projects

Proven ability to carry a multi-account Territory with quotas exceeding $10M

Ability to operate within a sales culture of accountability

Exceptional integrity, honesty and trustworthiness

Ability to execute in a fast moving and demanding customer paradigm

Background in sales, consulting, and/or account management

Exceptional customer service orientation

Highly organized and able to stay on target while performing a variety of critical short, medium and long-term tasks daily

Servant Leader – You are hyper focused on engaging employees, fostering their development, and building a positive culture

Solutions Focused – You see opportunities in every business problem and can develop, articulate, and implement solutions

Collaboration – You are a relationship builder across all levels of the organization and across all business units

Instills Trust - You do what you say, and you follow through on commitments, you act with integrity, you are consistent and are perceived as credible

Impact & Influence Thinking – You gain support for ideas, proposals, and solutions, and get others to act, with or without formal authority, to advance initiatives/objectives