Fairmont Hotels & Resorts · 1 week ago
Leisure Sales Manager
New Orleans, LA
Full-time
Onsite
Mid, Senior Level
4+ years expFairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. As a Senior Leisure Sales Manager, you will be responsible for all direct revenues for business travel, consortia, wholesale, and entertainment segments, focusing on client retention and new account development.
HospitalityResorts
Responsibilities
Establish a client base of accounts within assigned market segments through direct outside and inside sales activities for the purpose of securing business for the chain to ensure that predetermined annual sales expectations are met or exceeded
Collaborate with team members to ensure that competitive information and market developments are communicated on a timely manner
Develop and maintain relationships with key clients in order to totally penetrate accounts to secure transient business
Negotiate guest room rates, and hotel services within approved booking guidelines. Confirms in writing to the client all requirements via sales contract
Conduct property site inspection tours of the chain’s facilities and services; entertains qualified potential clients in accordance with company policies and procedures
Accurately forecast personal bookings and cancellations against budgeted revenue
Determine and recommend prospective customers from market information / resources, develop and maintain prospecting list
Solicit transient business through the preparation and execution of action plans
Independently responsible for achievement of objectives as outlined in the action plans. Within established parameters, quote and negotiate prices, confirming by written contracts
As directed, participate in tradeshows, client events, conventions and promotional events
Actively participate in prescribed sales training
Respond promptly to client requests in a friendly, efficient manner. Follow up to ensure guest satisfaction
Maintain a professional image at all times through appearance and dress
Comply with company policies and procedures
Other duties assigned
Qualification
Required
Minimum of four years of sales experience
Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
Excellent verbal and written communication skills and strong attention to detail
Excellent time management skills
Keep abreast of industry trends and share information with all staff
Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
Superior problem-solving/strategizing skills
Excellent overall computer skills including Microsoft applications, with advanced knowledge of Excel and PowerPoint, and OperaCloud/ Sales systems
Proactive mindset to anticipate and support changes in our business
Conformity to the highest standards of personal integrity and ethical behavior
Exceptional customer service abilities
Preferred
Bachelor's degree preferred
Company
Fairmont Hotels & Resorts
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-11-25Acquired
Leadership Team
Isabel Chung
Executive Chef - Fairmont Empress
Recent News
2026-01-11
The Magnificent Mile Association
2025-11-11
Business Insider
2025-11-08
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