AWP Safety · 1 month ago
Customer Relations & Accounts Receivable Specialist
North Canton, OH, USA
Full-time
Onsite
Entry Level
$45K/yr - $55K/yr
1+ years expAWP Safety is North America’s leading traffic control specialist, dedicated to protecting businesses, people, and time. The Customer Relations & Accounts Receivable Specialist is responsible for delivering excellent service, reducing delinquent accounts, coordinating payment resolutions, and ensuring accurate daily cash applications.
Utilities
Responsibilities
Apply daily cash timely and accurately
Review customer receivables and coordinate payment resolution
Communicate with internal and/or external customers and various units regarding collection issues
Collaborate within the Customer Relations team to complete tasks in a timely manner
Reduce the delinquency for assigned accounts to achieve organizational goals
Facilitate invoice dispute resolution discussions with the customer, the Field, and the local Customer Relations team
Enlist the efforts of management when necessary to accelerate the collection process
Follow work process to communicate and collaborate with employees at all levels
Establish and maintain effective and cooperative working relationships with customers
Perform training as requested
Perform other duties and/or special projects as assigned
Qualification
Required
High school diploma or GED required
Strong customer service skills
Basic knowledge of accounting principles and terminology; strong math skills
Excellent verbal and written communication
Intense focus on accuracy and attention to detail; highly organized
Excellent problem-solving and critical thinking skills
Must have an outgoing & assertive personality – Must be direct
Proficiency with Microsoft Office Suite Products (Excel, Word)
Preferred
1-3 years experience in the following fields preferred: cash application, banking and accounting
Experience with MD365, Microsoft Great Plains, Salesforce, Prelude, American Contractor, Sage 300 or QuickBooks software preferred
Benefits
Medical Coverage: Choice of 3 medical plans
Dental Coverage: Choice of 2 dental plans
Additional Voluntary Benefits: Legal & Identity Shield, Accident Insurance, and Critical Illness coverage
$50,000 Basic Life Insurance
Long-Term Disability (LTD)
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan
Generous Paid Time Off (PTO) and Paid Holidays
Company
AWP Safety
AWP Safety® is North America’s leading worksite safety partner, protecting those who build our infrastructure.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Josh Shipman
Chief Revenue Officer (CRO)
Matthew Hunt
Chief Legal Officer
Company data provided by crunchbase