Inspira Financial · 20 hours ago
Managing Director, Operations Enablement
Oak Brook, IL
Full-time
Hybrid
Director/Executive
$200K/yr - $235K/yr
15+ years expInspira Financial is a company focused on helping businesses and individuals thrive through health, wealth, retirement, and benefits solutions. The Managing Director of Operations Enablement will lead optimization and business transformation efforts across various services, ensuring alignment with the company's strategic goals and operational efficiency.
Financial Services
Responsibilities
Responsible for overall strategic direction and leadership of their business unit – Operations Enablement
Defines strategic direction for function aligned to the company's overall values, mission and strategic priorities as defined by ELT for their functions
Ensure achievement of short-term objectives while implementing strategies to achieve long term goals that generate value through revenue growth, improved client experience, and operational efficiencies to support continuous growth
Stays aware of competitors, the market, expansion opportunities and new industry standards and development. Applies insights on external competitive landscape in all aspects of decision making
Manages division / functional unit’s finances to achieve company financial goals
Influences company business development strategy, sales innovations and the overall profitability of the company
Formulates and oversees execution of plans to fix any problems when the company is not achieving its desired goals
Directs, leads, and evaluates employees' work and ensuring a healthy corporate culture
Develop and execute on strategies that drive operational efficiency, accuracy, and consistency that keep pace with Inspira’s rapid growth and expansion
Identify opportunities for simplifying workflows and eliminating waste that creates friction which negatively impacts the client experience
Advance and champion the digitization of operations workflows while simultaneously adopting scalable talent strategies that keep pace with a rapidly growing business
Qualification
Required
15+ years of leadership experience in the Financial Services industry
Minimum of 10 years' experience leading operational divisions
Prior experience leading transformational change within Operations and Client Service
Ability to demonstrate growth and operational optimization
Foundational literacy/ competency of Six Sigma and Lean Six Sigma principles
Demonstrated track record for leading enterprise change initiatives
Ability to develop operational metrics and use data to drive strategy and execution of work
Ability to develop 1–3-year strategic plans for their operational division with specific emphasis on operational transformation
Ability to work independently without need for daily supervision
Excellent written and oral communication skills with an emphasis on collaboration and facilitation
Demonstrated advanced capabilities with organization and process management
Prior experience with technology – specifically CRM and BPM solutions
College Degree required
Preferred
Experience leading a P/L center of greater than $10m US
Advanced degrees preferred
Benefits
Healthcare
401K savings plan
Company holidays
Paid time off
Parental leave
Employee assistance program
Company
Inspira Financial
Inspira Financial is your devoted health, wealth, retirement, and benefits administrator.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Julie Nelson
DIRECTOR, BACK OFFICE OPERATIONS
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