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Locus · 1 month ago

Loan Operations Clerk

Richmond,VA,US

Full-time

Hybrid

Entry Level

$45K/yr - $50K/yr

1+ years exp

Locus is a nonprofit organization focused on equitable access to capital for communities. The Loan Operations Clerk plays a key role in supporting the daily functions of the Loan Operations department, ensuring accurate handling of loan documentation and transaction processing.

CommunitiesFinancial Services

Responsibilities

Performs research and responds to general loan account questions

Handles officer change updates

Add/update customer’s contact information (Maintains accuracy and completeness of customer files)

Set up ACH information for customer payments

Provide payoff quotes to internal customers

Provide customer billing statements

Manage document tracking exceptions

Index loan documentation to core Locus system

File all physical loan documents

Scan training documents and file as applicable

Retrieve and provide files for review by lenders and auditors

Release collateral on loans such as UCCs, Titles and Deeds of Trust

Send paid loan documents to customers

Transfer paid loan files for review and document retention

Provide timely filing of UCC Continuations

Onboarding new and/or updating IIS clients and their assets into appropriate LOCUS systems

Invoicing for Underwriting fees

Collect documents needed using Closing checklist

Draft legal agreement

Work with RM to complete closing

Invoices, Monthly/Quarterly/Annual billing for all Investors

Prepare amendments/waivers and modifications

Send out reminders to credit Enhancement beneficiaries regarding the required reporting. Collect and save reporting in appropriate digital location. Track reporting compliance and provide updates to IIS teams

Provide back-up coverage for other operations personnel

Assist external and internal customers with questions regarding loans as needed

Qualification

Loan processingDocument managementData verificationAccounting principlesMicrosoft ExcelWeb conferencingResearch skillsCommunication skills

Required

High School diploma or equivalent

Experience of 1-3 years, related experience and/or training is a plus

Excellent Word, Excel, and Windows file management skills are mandatory

Proficient in the use of web conferencing platforms such as Microsoft Teams or similar software

Demonstrated web research skills

Familiarity with Outlook or similar network-based email and calendar software

Must be able to work independently in a stable remote environment

Ability to communicate verbally across all levels of the organization in a clear, concise, and confident manner

Ability to write accurate, clear, and organized communications, incorporating a range of information and analysis

Ability to document workflow and procedures

Preferred

Accounting and/or banking, and knowledge of basic accounting principles, practices, and standards, is a plus

Benefits

Annual bonus opportunity

18-days of PTO per year

13-paid holidays per year

Medical, dental, vision, short- and long-term disability insurance

Life Insurance

Paid Family Leave options

401k savings plan with employer match

Company

Locus

Glassdoor3.5

We create equitable access to capital by developing community partnerships and innovative tools that tackle systemic challenges and advance promising opportunities.

Founded in 2006

Christiansburg, Virginia, USA

51-200 employees