UKG · 1 month ago
Director - Site Reliability Engineering
UKG is a leader in workforce operating platforms, dedicated to helping people grow in their careers and shape the future of their industries. The Director of Site Reliability Engineering will lead a global team to establish an SRE culture and enhance operational efficiency in cloud environments.
Bookkeeping and PayrollHuman ResourcesSoftware
Responsibilities
Lead product focused SRE teams, executing the vision for a unified enterprise Observability Platform utilized by global Engineering, Product, and Cloud organizations
Drive organizational change towards a common methodology centered on Site Reliability Engineering and robust System Engineering practices
Foster a high-performing Site Reliability Engineering (SRE) team by actively mentoring existing team members and strategically hiring top talent to drive organizational transformation and operational excellence
Analyze current technologies and processes, developing strategies for improvement and expansion
Collaborate closely with engineering professionals to streamline cloud delivery and eliminate manual interventions, focusing on velocity and efficiency
Partner with engineering leadership to develop and implement improvement plans, monitor progress, and ensure transparency by creating and maintaining a roadmap for engineering and operational enhancements
Provide programmatic building blocks that empower product engineering teams to deliver business value swiftly
Mentor and train engineers across the organization, fostering a culture of continuous improvement in cloud delivery practices
Coach the organization on SRE principles, including automation, visibility enhancements, toil reduction, self-healing, and root cause analysis
Understand business priorities and identify technical initiatives that align with desired outcomes
Advocate for a Continuous Delivery culture, ensuring that product engineering teams have the necessary tools and technologies to deliver a secure and exceptional customer experience
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, Software Engineering, or a related field
10+ years of development/engineering experience, with significant experience in cloud environments
Proven ability to manage resources across a global team and influence in a dynamic, matrixed environment
Strong understanding of public cloud technologies, including experience with Linux-based infrastructures, Windows-based infrastructure, and Google Cloud Platform
Familiarity with development languages such as Bash, Ansible/Python, Terraform, and GitHub Actions
Experience with automation frameworks and deployment orchestration capabilities
Exceptional communication skills, with the ability to articulate protocols and processes at various organizational levels
Strong analytical mindset, capable of making data-driven decisions
Professional experience with observability platforms such as Datadog, Grafana Cloud, and Splunk
Familiarity with Agile delivery methodologies, including Scrum, Kanban
Benefits
Short-term incentive
Long-term incentive
Comprehensive benefits
Company
UKG
UKG™delivers HCM, payroll, HR service delivery, and workforce management solutions. It is a sub-organization of Hellman & Friedman.
H1B Sponsorship
UKG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (37)
2024 (25)
2023 (33)
2022 (48)
2021 (36)
Funding
Current Stage
Late StageTotal Funding
unknown2007-03-23Acquired
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