Chick-fil-A Supply · 9 hours ago
Human Resources Manager
Winter Haven, FL
Full-time
Onsite
Senior Level
7+ years expChick-fil-A Supply is an innovative distribution service provider focused on meeting the needs of Chick-fil-A restaurants. The Human Resources Manager will oversee the HR operations at the new Distribution Center in Winter Haven, FL, ensuring workforce engagement and development while aligning with the company's vision and strategy.
LogisticsSupply Chain ManagementTranslation ServiceWarehousing
Responsibilities
Support team leaders and site leadership team by providing guidance on performance management, problem solving, and various policies (e.g., FMLA, ADA, workers’ compensation, etc.)
Execute recruitment and retention initiatives that support the broader business goals of the DC
Coordinate with the legal team at CFA Inc. to ensure legal compliance with all applicable federal and state requirements and advise DC leaders on employment law and government regulations
Implement and oversee performance review and incentive programs within the DC
Achieve target Key Performance Indicators (KPIs) related to attrition, employee engagement and safety
Drive employee engagement across all departments of the DC
Support the Chick-fil-A vision and strategy by helping build a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence
Support organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary talent support, if needed
Complete other activities as deemed valuable by the organization
Work closely with CFA Supply Senior Leadership Team, CFA Inc. Supply Chain, Operators, and various business partners to ensure optimal alignment and collaboration
Provide employee relations support to all distribution center staff
Maintain a positive, service-focused mindset
Demonstrate the ability to value both relationships and results and to put others above themselves
Recruit, train, and develop a strong team
Qualification
Required
Bachelor's degree in business administration, organizational development, human resources, or another relevant field
7 years of HR experience, preferably in a distribution or manufacturing environment
Demonstrated knowledge of general HR policies, procedures and practices
Ability to build relationships with and influence others across multiple operations
Ability to navigate a confrontational situation, ensuring all parties are treated with honor, dignity, and respect
Excellent business communication and presentation skills
Experience with investigations including, but not limited to, accidents and harassment allegations
Experience recruiting and developing a strong, diverse team
Ability to lead through change management
Proficient in Microsoft Word, Excel, and Outlook
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications
Preferred
7-10 years of HR experience in a distribution environment
Active PHR/SPHR SHRM-CP/SHRM-SCP or similar certification
Excellent knowledge of employment law and other governmental requirements related to human resources
Working knowledge of logistics, warehousing and IT systems
Working knowledge of supply chain innovations
Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
Demonstrated business acumen and ownership of HR KPIs; using data to drive continuous improvement
Demonstrated ability leading in distribution center
Startup experience
Food service distribution experience
Benefits
Relocation Assistance Provided
Company
Chick-fil-A Supply
Chick-fil-A Supply specializes in warehouse, transportation, logistics, and distribution services for Chick-fil-A restaurants.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
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