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TTX Company · 15 hours ago

Digital Operations Engineer

Charlotte, NC

Full-time

Onsite

Mid, Senior Level

4+ years exp

TTX Company is a leading provider of railcars and related freight car management services to the North American rail industry. The Digital Operations Engineer is responsible for maintaining an infrastructure environment by designing, configuring, and installing components and systems, while also providing Level-2 support and managing projects across the organization.

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Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Maintain an infrastructure environment by designing, configuring, and installing infrastructure components and systems

Participate in the execution phases of all TTX projects and initiatives which enter the TTX resource leverage pipeline

Updates and Responds to trouble tickets in a timely manner

Lease with all areas of the organization to coordinate projects and initiatives

Responsible to assist in enforcing technology standards for production related systems

Create and maintain an effective operational run book for various systems

Reports network operational status by gathering and prioritizing information

Experience with one or more public cloud providers. Preferably experience with Azure or AWS

Working Knowledge of Infrastructure as Code (IaC). Preferably experience with Terraform

Attend training and meetings as required to continuously develop skill sets

Establish a professional working relationship with other team members and management staff

Carry a cell phone and respond to off hour emergencies within 30 minutes of being contacted

Travel as required

Other duties as assigned

Qualification

Operating SystemsCloud ProvidersInfrastructure as CodeITIL MethodologiesTroubleshooting SkillsCommunication SkillsDocumentation SkillsOrganizational Skills

Required

Bachelor's degree or Equivalent work experience

In-depth understanding of Operating Systems, Business Applications and data flow dependencies between applications

Must understand proper technology services following ITIL methodologies

4 - 7+ years of information technology experience supporting enterprise class environments

Must be able to establish effective professional business relationships with all levels of management and throughout the TTX organization

Strong organization and communication skills

Identify and provide problem resolution for various trouble tickets and issues

Must possess strong writing and documentation skills

Must be accustomed to responding quickly and in a controlled manner to emergencies

Must have ability to perform network, server, and storage tuning to keep TTX Company infrastructure operating at a high rate of availability

Skilled in troubleshooting issues in high pressure, business critical production environments

Preferred

Experience with one or more public cloud providers. Preferably experience with Azure or AWS

Working Knowledge of Infrastructure as Code (IaC). Preferably experience with Terraform

Benefits

Paid Time Off

Health, Dental and Vision benefits

401(k) with company match

This position participates in Railroad Retirement

Company

TTX Company

Glassdoor4.2

We’re TTX, a company that provides railcars and related freight car management tools to the North American rail industry.

Founded in 1955

Chicago, Illinois, USA

1001-5000 employees

http://www.ttx.com

H1B Sponsorship

TTX Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (6)

2024 (6)

2023 (3)

2022 (4)

2021 (3)

2020 (5)