Essex Property Trust · 2 months ago
Community Account Specialist
Bay Area - East
Full-time
Onsite
Entry Level
$25.96/hr - $35.10/hr
1+ years expEssex Property Trust is a purpose-driven company focused on creating great communities. The Community Account Specialist is responsible for all accounting operations of the community, including managing payments, customer service duties, and ensuring compliance with company policies.
Commercial Real EstateReal EstateReal Estate InvestmentRental PropertyResidential
Responsibilities
Actively communicates with residents regarding move-in process, ledger balances, past move-out balances, and eviction status. Resolves customer escalations in a timely and accurate manner
Maintain the highest level of customer service for residents, vendors, teammates, and corporate departments through strong collaboration and communication. Be a team player
Ensures compliance of company money management and accounts receivable policies and procedures
Responsible for the collection process, ensuring accurate and timely delivery of Pay or Quits, delinquency notices, and resident communications
Completes accounting responsibilities including revenue management, and timely processing of Deposit Accounting and Accounting Month End
Ensure systems are kept up to date and accurate for data integrity and reporting purposes
Ability to support legal proceedings for unpaid rent, including the unlawful detainer, small claims, and eviction processes
Assist with other ad hoc requests and reports as needed
Maintain alignment with Essex policies and procedures while effectively managing relationships with internal and external stakeholders, including Accounting, Legal, and other departments within Essex
Qualification
Required
High school diploma or equivalent required
Valid driver license and automobile insurance
Excellent verbal and written communication skills
Regular, consistent, and timely attendance required
Ability to comprehend, analyze, and interpret documents
Ability to solve problems involving several options in situations
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines
Highly organized and demonstrated project management skills
Ability to exercise initiative
Ability to meet all job requirements and assignments
Preferred
College degree preferred
One year's experience in a customer service environment preferred
Benefits
Medical
Dental
Vision
Paid parental leave
401k employer match
Excellence rewards
Wellness programs
12 paid holidays
15 PTO days
Housing discount of 20%
Company
Essex Property Trust
Essex Property Trust, Inc., is a fully integrated real estate investment trust (REIT) that acquires, develops, redevelops, and manages
1001-5000 employees
H1B Sponsorship
Essex Property Trust has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.3B2025-12-03Post Ipo Debt· $350M
2025-02-06Post Ipo Debt· $400M
2024-08-19Post Ipo Debt· $200M
Leadership Team
Sean Tiner
Digital Marketing Manager
Recent News
2026-01-06
2025-12-04
2025-11-11
Company data provided by crunchbase