Administrative Operations Specialist jobs in United States
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Brighton Jones · 16 hours ago

Administrative Operations Specialist

Brighton Jones is a leading Registered Investment Advisor focused on Wealth Alignment, helping clients align their finances with their values. They are seeking an Administrative Operations Specialist to support Client Service teams by managing client onboarding, data accuracy, and operational tasks in a collaborative environment.

Financial Services
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Growth Opportunities
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Responsibilities

Prepare and process all documentation related to client onboarding, implementation, and account confirmation
Act as a primary point of contact for Client Service teams around all operational and tactical service matters
Follow processes and workflows in CRM for all client service-related issues and partner with Operations Manager to drive and enhance processes
Gather, organize, and input client data into the CRM (Salesforce); manage data accuracy and integrity and keep records current
Execute account maintenance tasks such as, account terminations and other special requests as directed
Handle money movement requests including capital calls, distributions, journals, trades, and asset transfers
Research and handle incoming inquiries from Client Service teams related to the troubleshooting and review of complex account and data discrepancies
Monitors daily custodial alerts including service changes, new account opening, money movement, trading, etc
Partner with CS Operations Manager and internal teams to document, review, and update firm policies and procedures
Participate in team meetings and collaborate with operations leadership team on ad hoc projects and/or initiatives designed to streamline firm policies and procedures around client and team support
Provide support and respond to task requests from team members in a timely and accurate manner; follow up to ensure completion

Qualification

Financial services experienceSalesforce CRMMicrosoft OfficeOrganization skillsCommunication skillsProblem-solving skillsAttention to detail

Required

Minimum of 2 years of relevant experience in financial services industry required; preferably with a Registered Investment Advisor (RIA), investment management firm, or bank
Undergraduate degree desired; Business, Economics, Finance, or Accounting preferred. High school diploma, completed GED, or equivalent required
Excellent interpersonal and verbal/written skills
Self-motivated with a proven ability to work in a fast-paced, deadline oriented, evolving work environment
Excellent organization, prioritization, and time management skills
Must be detail oriented with a high degree of accuracy
Takes pride in providing exceptional support and consistency to clients and the team
Strong computer skills; proficiency in Microsoft Office products (Word, Excel, Windows) required

Preferred

Knowledge of Salesforce CRM, Tamarac, and banking or financial custodian platform preferred
Expected to learn other position-related systems on the job

Benefits

Competitive compensation
Robust benefits package
Award-winning culture
Rewarding career growth

Company

Brighton Jones

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Brighton Jones is an investment advisory and financial planning firm headquartered in Seattle.

Funding

Current Stage
Growth Stage

Leadership Team

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Jon Jones
CEO and Co-Founder
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Charles Brighton
Co-Founder
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Company data provided by crunchbase