Digital Client Success Manager jobs in United States
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MediaNews Group · 3 days ago

Digital Client Success Manager

MediaNews Group is a client-centric digital organization that provides cutting-edge cross-platform solutions through its Adtaxi digital marketing agency. The Client Success Manager will be responsible for analyzing and maximizing the performance of strategic client accounts and digital advertising campaigns, ensuring seamless execution and high-level client service support.

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H1B Sponsor Likelynote

Responsibilities

Act as a liaison between Media Company, its Clients, and Adtaxi fulfillment teams for larger-scale accounts
Manage the day-to-day execution and oversight of strategic digital advertising accounts and campaigns to meet client’s digital marketing objectives
Synthesize metrics and related data into a story understood by varying levels of digital acumen
Assist in developing optimization strategies and recommendations for prospects and existing clients, across the full digital product portfolio
Facilitate effective attribution models and oversee integration into customer’s platforms
Take initiative and drive projects with minimal supervision
Work closely with management on new initiatives as needed
Be organized, detail-oriented, adaptive and collaborative

Qualification

Digital media analysisGoogle AnalyticsClient communicationDigital products knowledgeG-Suite proficiencyAnalytical skillsAdaptivePresentation skillsDetail-orientedCollaborative

Required

High School Diploma
2 - 5+ years minimum of paid digital media analysis and presentation of data in an easy-to-interpret format
Knowledge of digital products, platforms, on and offline attribution models, and related metrics (Programmatic, Search, Social, etc.)
2 - 5+ years experience in digital platforms and tools (e.g. Google Analytics, Ads Manager, Meta Business Manager, TikTok, The Trade Desk)
Ability to generate insights, business correspondence, and presentations through use of G-Suite Products
Strong analytical and advanced Google Sheets skills including Pivot Tables
Be organized, detail-oriented, adaptive and collaborative
Take initiative and drive projects with minimal supervision
Manage the day-to-day execution and oversight of strategic digital advertising accounts and campaigns to meet client's digital marketing objectives
Synthesize metrics and related data into a story understood by varying levels of digital acumen
Assist in developing optimization strategies and recommendations for prospects and existing clients, across the full digital product portfolio
Facilitate effective attribution models and oversee integration into customer's platforms
Work closely with management on new initiatives as needed
Act as a liaison between Media Company, its Clients, and Adtaxi fulfillment teams for larger-scale accounts

Preferred

College Degree preferred
Excellent client communication skills, consultative communication skills preferred
TapClicks is a plus

Benefits

Medical
Dental
Life and disability insurance
401k
Paid time off
Select paid holidays

Company

MediaNews Group

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MediaNews Group is in local, multi-platform news and information.

H1B Sponsorship

MediaNews Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Steve Rossi
Retired as President & CEO
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Daniel S. Scofield
COO & CFO Southern California News Group
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Company data provided by crunchbase