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Descartes Systems Group · 1 day ago

Implementation Consultant

United States

Full-time

Remote

Entry Level

1+ years exp

Descartes Systems Group is a leading logistics and supply chain technology company that provides innovative solutions to enhance productivity and streamline operations. The Implementation Consultant will drive deployments of Descartes Suite products, working closely with customers to address their unique challenges and ensure successful implementation.

B2BInformation TechnologyLogisticsSaaSSecurity

Responsibilities

Working with various teams and peers (Sales, Development and Customer Support) to resolve software issues

Addressing customer needs regarding Descartes’ transportation and logistics-related software

Communicating with all levels of corporate structure

Delivering solutions under pressure and resolving complex problems using SQL, JSON, Python, Javascript, XML, and Excel Macros

Strategically planning implementation strategies

Using analytics to assess performance and identify improvement opportunities

Training and guiding customers to empower them to take on questions on their own

Working together with customers throughout the implementation cycle

Sharing best practices and creating innovative solutions to maximize user adoption and maximize the value of Descartes Suite of products

Integrating Descartes software with multiple software, ensuring seamless data exchange and reliability through JSON-based APIs knowledge

Designing, optimizing, and managing SQL databases to support complex queries, and efficient reporting, ensuring seamless data reliability

Managing XML-based data structures and integrations, ensuring data exchange and validations across multiple software

Developing Python-based solutions for data processing, automation, and system integrations

Managing JavaScript-based solutions for dynamic web applications, system integrations, and data processing; and developing, optimizing, and maintaining Excel macros (VBA) to automate workflows and enhance data processing

Qualification

SQLPythonJavaScriptJSON APIsXMLExcel MacrosLogistics SoftwareCommunicationProblem SolvingTeam Collaboration

Required

Bachelor's degree in computer science, Computer Engineering, Information Technology, Supply Chain/Logistics Management, or related field of study and one year of experience analyzing software in or for the logistics/supply chain industry required

Must be able and willing to travel up to 40% domestically and internationally

Must have experience with: creating and reading SQL

Experience working with APIs using JSON

Working with transportation and logistics-related software for last-mile delivery operations (planning and execution)

Experience with Python; JavaScript; creating and reading XML; and Excel Macros