DSV - Global Transport and Logistics · 22 hours ago
System Specialist New Albany
New Albany, OH
Contract
Onsite
Mid LevelDSV - Global Transport and Logistics is a leading global supplier of transport and logistics solutions. They are seeking a System Specialist to provide expertise in WMS configuration and support, ensuring effective communication between customers and operations while maintaining system quality and adherence to best practices.
Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing
Responsibilities
Configuring WMS system to meet business processes
Serve as the single point of contact and liaison between customer, operations and Contract Logistics IT
Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; escalate to IT Support when necessary
Clearly document details of WMS issues including steps to recreate the issue when escalation is required
Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with WMS systems
Assist training new hires on WMS
Participate in cross-functional improvement projects
Clearly document and communicate system change requests
Ensure adherence to WMS best practices per defined standard operating procedures and work instructions
Pursue continuous personal and organizational improvements
Maintain a high level of quality in work performed
Maintains a clean and safe work environment
Follows all SOP and safety guidelines
Demonstrate knowledge and understanding of business operations
Possess excellent inter-personal and communication skills
Performs all other duties deemed necessary to support the WMS system and operation
Qualification
Required
WMS Subject Matter Expert (SME) is the primary source of knowledge in all areas of WMS configuration, operation and support
Responsible for providing on-site level 1 support
Configuring WMS system to meet business processes
Serve as the single point of contact and liaison between customer, operations and Contract Logistics IT
Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; escalate to IT Support when necessary
Clearly document details of WMS issues including steps to recreate the issue when escalation is required
Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with WMS systems
Assist training new hires on WMS
Participate in cross-functional improvement projects
Clearly document and communicate system change requests
Ensure adherence to WMS best practices per defined standard operating procedures and work instructions
Pursue continuous personal and organizational improvements
Maintain a high level of quality in work performed
Maintains a clean and safe work environment
Follows all SOP and safety guidelines
Demonstrate knowledge and understanding of business operations
Possess excellent inter-personal and communication skills
Performs all other duties deemed necessary to support the WMS system and operation
Company
DSV - Global Transport and Logistics
At DSV, we keep supply chains flowing in a world of change.
Founded in 1976
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.02B2024-10-04Post Ipo Equity· $5.49B
2024-06-26Post Ipo Debt· $534.02M
2002-06-28IPO
Leadership Team
Irene Hill
Chief Executive Officer
Angie Hornik
Human Resources Business Partner
Recent News
2025-12-18
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